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How do I fix NBA 2K21 error code 4b538e50?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

There are a few reasons why the nba 2k21 error code 4b538e50 might happen. One possibility is that there's a problem with the game's files, and the game is unable to load them properly. This can be caused by a number of things, such as a corrupt download or a problem with the game's installation.

Another possibility is that there's a problem with your computer's graphics settings. If the game is set to run in a resolution or graphics setting that your computer can't handle, it can cause this error code.

If you're not sure what's causing the error, you can try verifying the game's files or reinstalling the game. If that doesn't work, you might need to reach out to 2K support for help.

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1. Restart your console and try again

First, you will need to unplug your console from the power source and wait 10 seconds. Next, you will need to hold down the power button for 10 seconds to restart your console. If you continue to experience issues, you can try resetting your console by holding down the reset button for 10 seconds.

2. Reinstall the game

  1. First, make sure that the game is not installed on any other disk than the one where you installed the game from.
  2. Go to the game installation directory and delete the NBA 2K21 folder.
  3. Copy the NBA 2K21 folder that you downloaded from the game publisher’s website to the game installation directory.
  4. If you have not already done so, install the game by following the instructions that came with your game disk.
  5. Copy the NBA 2K21 folder that you copied in step 3 to the game installation directory.
  6. Launch the game and choose to install the update.
  7. If the update fails, try reinstalling the game from the game installation directory.
  8. If the update still fails, try reinstalling the game from the game publisher’s website.

3. Contact 2K support for further assistance

  1. Open NBA 2K21 and click on the "Support" button in the main menu.
  2. Select "Help & Feedback" from the dropdown menu.
  3. Click on "Report a Problem."
  4. Enter the error code 4b538e50 in the "Problem Description" field.
  5. Click on "Next."
  6. Select the category of problem you are experiencing from the "Problem Category" dropdown menu.
  7. Select the resolution of the problem from the " Problem Resolution" dropdown menu.
  8. Choose your preferred method of communication from the "Help Contact" dropdown menu.
  9. Click on "Next."
  10. Complete the "Help Contact Information" form.
  11. Click on "Submit."
  12. Your request will be processed and a response will be provided.