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How to Fix Origin Error Code 20:99?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

An Origin error code 20:99 indicates that there is a problem with the game or application files on your computer. This error code can occur if the game or application is not installed properly, if the files are corrupt, or if there are conflicting files on your computer. If you are receiving this error code, you will need to uninstall and then reinstall the game or application.

Users typically search for a solution by asking about:

  • origin error code 20:99
  • origin error code 2099

1. Check your computer's date and time

  1. Open the Control Panel.
  2. Under the Date and Time category, find the Time Zone tab.
  3. Under the Time Zone tab, select your time zone.
  4. Under the Date and Time tab, make sure that the date and time are correct.
  5. If the date and time are correct, try to fix the origin error code 20:99.

2. Check the Origin client for updates

  1. Open the Origin client.
  2. Click on the "Settings" button in the upper-left corner of the Origin window.
  3. Click on the "Check for Updates" button.
  4. Select the "Origin" category in the left-hand pane.
  5. Select the "Origin" product in the right-hand pane.
  6. Click on the "Check for Updates" button.
  7. If any updates are available, Origin will display a message informing you of the available updates and their installation instructions. If no updates are available, Origin will display the "Origin is up to date" message.

3. Delete the Origin cache

  1. In the Origin menu bar, click Origin: Settings.
  2. On the Origin: Settings page, click the Delete Origin Cache button.
  3. Origin will confirm the deletion of the cache.
  4. If you are prompted to save your changes, click Yes.
  5. Origin will close and you will be returned to the Origin: Settings page.

4. Reinstall Origin

  1. Click on the "Origin" button in the top left corner.
  2. Select the "Origin Settings" option from the menu.
  3. On the "Origin Settings" page, click on the "Download Origin" button.
  4. On the "Download Origin" page, click on the "Origin" button.
  5. On the "Origin" page, click on the "Reinstall" button.
  6. On the "Reinstall Origin" page, click on the "Next" button.
  7. On the "Reinstall Origin" page, click on the "Confirm" button.
  8. On the "Confirm Reinstall" page, click on the "Reinstall" button.
  9. Origin will start the re-installation process.
  10. After the re-installation process is complete, Origin will launch.