PlayStation error NW-31473-8

PlayStation error NW-31473-8 is an error that may occur between the router and the console. It may have something to do with the NAT setting.

Staff Asked on November 5, 2018 in Playstation.
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2 Solution(s)

Solution 1.  PlayStation Network (PSN) might be under maintenance

If “PlayStation error NW-31473-8” appears upon sign in, PSN server might be under maintenance or server is currently in a bad situation. Check this site here to verify maintenance. To double check your internet connection stability go to Settings >> Network >> Test Internet Connection, if it is working fine. See solution below for modem and router test.

In case the solution below did not work, PSN server might be having trouble on its server. The only fix to this is to wait for the server to be stable.

Staff Answered on November 6, 2018.
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Solution 2. Power cycle PS4 and modem router

Cache, network problem or slow internet connection might also be caused “PlayStation error NW-31473-8.” This could be due to your home network or your console.  However, if you are on a school campus or any private network, your internet connection may be under a firewall. You may want to ask for assistance to the network administrator.

  1. Turn off both PlayStation Network 4 and the modem router.
  2. Unplug them for at least three minutes.
  3. Turn it on and see if the signing up or party problem disappear.

If the error still persists, try to check your network settings.

  1. If you are using a separate router, directly connect your PlayStation Network 4 to the modem to bypass router firewall.
  2. If PlayStation Network 4 uses WiFi, make sure PlayStation Network 4 receives a strong WiFi signal or use Ethernet cable.
  3. If PlayStation Network 4 uses Ethernet cable, make sure cable is in good condition or try to change LAN port.
  4. Call your Internet service provider is the issue persists.

In case the solution below did not work, PSN server might be having trouble on its server. The only fix to this is to wait for the server to be stable.

Staff Answered on November 6, 2018.
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