How to fix QuickBooks error code 6000?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

QuickBooks error code 6000 happens when the user tries to open a QuickBooks company file. The error can be caused by many things, including:

-The file being corrupt

-The file being located in an unsupported network

-The file being located on a read-only drive

To fix the error, the user should try opening the file from a different location, such as their local drive. If the file is still not accessible, the user should contact QuickBooks support for further assistance.

1. Update QuickBooks to the latest version

  1. Log into your QuickBooks account and click on the “Help” tab in the top right corner.
  2. In the “QuickBooks Help” window, click on the “Updates” link in the left sidebar.
  3. On the “Updates” page, click on the “Update QuickBooks” link in the right sidebar.
  4. On the “Update QuickBooks” page, click on the “Online Update” link in the left sidebar.
  5. On the “Online Update” page, click on the “Agree” button.
  6. On the “Agree” page, click on the “Update Now” button.
  7. On the “Update Now” page, click on the “Check for Updates” button.
  8. If the “Update QuickBooks” page says that the update is successful, you will be redirected to the “Finish Updating” page. If the “Update QuickBooks” page says that the update is not successful, you will need to try again later.
  9. When the “Finish Updating” page pops up, click on the “Close” button.
  10. If you have any questions about the update process, please contact QuickBooks technical support.

2. Run the QuickBooks Install Diagnostic Tool

  1. Open the QuickBooks Install Diagnostic Tool.
  2. Click on the "Start" button.
  3. Type "quickbooks" in the search box.
  4. Click on the "QuickBooks Install Diagnostic Tool" icon.
  5. Click on the "Diagnose" button.
  6. Enter the QuickBooks error code 6000 in the "Error Code" field.
  7. Click on the "Next" button.
  8. Click on the "Fix" button.
  9. Click on the "Finish" button.

3. Repair your QuickBooks installation

  1. Open the QuickBooks application on your computer.
  2. Click on the “File” menu and select “Repair”.
  3. Click on “QuickBooks” in the list of applications.
  4. Click on “Repair” in the QuickBooks window.
  5. On the “QuickBooks Repair Options” window, click on the “Advanced” tab.
  6. Under “QuickBooks Repair Options”, click on the “Data Files” tab.
  7. Click on the “QuickBooks Data Files” folder.
  8. Right-click on the “QuickBooksData.xml” file and select “Open With”.
  9. If the “QuickBooksData.xml” file is not located in the “QuickBooksData” folder, then click on the “Browse” button and locate the “QuickBooksData.xml” file.
  10. Click on the “Open” button.
  11. On the “QuickBooks Data File” window, click on the “Fix All” button.
  12. Click on the “OK” button.
  13. If the “QuickBooks Data File” window displays the message “The data file is corrupt and cannot be repaired”, then you will need to restore your QuickBooks data file from a backup. For more information, please refer to our article entitled “How to Restore Your QuickBooks Data File”.

4. Manually fix QuickBooks Error 6000

  1. Open QuickBooks and click on the “Help” tab.
  2. In the “QuickBooks Error Messages” section, locate and click on the “Error 6000” message.
  3. In the “QuickBooks Error 6000” message, you will see a list of possible solutions. Select the “Reset QuickBooks” option and click on the “Reset QuickBooks” button.
  4. After the reset process is complete, you will see the “QuickBooks Error 6000” message disappear from the “Help” tab.

5. Reinstall QuickBooks

  1. Open the QuickBooks software.
  2. Click on the “Help” menu and then click on “QuickBooks Support”.
  3. In the QuickBooks Support window, click on “Reinstall QuickBooks”.
  4. Click on the “QuickBooks” installation media that you downloaded from Intuit.
  5. Click on the “Start” button to start the installation process.
  6. Follow the installation instructions to install QuickBooks.
  7. If you are having trouble installing QuickBooks, please contact QuickBooks support.