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How do I fix Spotify could not be started error 17?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

If you see the error code 17 when trying to launch Spotify, it means that the program is having trouble connecting to the Internet. There are a few different things that could be causing this problem, so you'll need to troubleshoot the issue in order to get Spotify up and running again.

One possible reason for the error code 17 is that your computer's firewall is blocking Spotify from accessing the Internet. If this is the case, you'll need to add Spotify to the firewall's exception list. Another possibility is that your Internet connection is not stable. Try reconnecting to your Wi-Fi network or restarting your modem/router.

If you're still seeing the error code 17, it's possible that there's an issue with Spotify's servers. In this case, you'll need to wait for the problem to be fixed on their end.

Other common searches for this error include:

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  • spotify could not be started error 17

1. Restart your computer and try opening Spotify again

  1. First, press the power button on your computer to turn it off.
  2. Once your computer is off, press the power button on your computer again to turn it on.
  3. Once your computer is on, open the desktop and click on the taskbar at the bottom of your screen.
  4. Click on the "Start" button and then click on "Programs" on the menu that appears.
  5. Click on "Spotify" and then click on the "Restart" button.
  6. If Spotify doesn't start after restarting your computer, try opening Spotify again in a new window using the "Start" button on your computer and the "Windows" button on your keyboard.

2. Temporarily disable any firewall or antivirus software and try opening Spotify again

  1. Open the computer's firewall software.
  2. Disable the firewall software and any antivirus software.
  3. Open Spotify.
  4. If Spotify still fails to start, try reinstalling the music streaming software.

3. Check if your graphics card drivers are up to date and try opening Spotify again

  1. Open the "Device Manager" by clicking on the "Start" button, typing "Device Manager" in the search box, and then clicking on the "Device Manager" result.
  2. If the "Device Manager" window is not open, go to "Control Panel" and click on the "Hardware and Sound" icon.
  3. Under the "Display" category, if the "Graphics" tab is not open, click on the "Graphics" tab.
  4. If the "Graphics" tab is not open, under the "System Devices" category, click on the "Graphics Device" tab.
  5. If the "Graphics" tab is open, under the "Graphics Device" tab, if the "Display Adapters" list does not have a yellow "x" next to the "Intel HD Graphics" adapter, the driver is up to date.
  6. If the "Graphics" tab is open, under the "Graphics Device" tab, if the "Display Adapters" list has a yellow "x" next to the "Intel HD Graphics" adapter, the driver is not up to date.
  7. Right-click on the "Intel HD Graphics" adapter and select "Update Driver".
  8. If the "Driver Installation Wizard" window is open, follow the instructions.
  9. If the "Driver Installation Wizard" window is not open, go to http://www.intel.com/content/www/us/en/graphics/hd-graphics/hd-graphics-driver-downloads/ and select the appropriate driver for your computer.
  10. Open Spotify again.

4. Reinstall Spotify

  1. Download and install the Spotify app on your device.
  2. Open the Spotify app and sign in.
  3. Click on the three lines in the top left corner of the app and select Settings.
  4. Select the account you want to restore.
  5. Select Restore account.
  6. Enter your password and click OK.
  7. Spotify will start restoring your account.
  8. When the process is complete, you will be prompted to login again.
  9. Click on the three lines in the top left corner of the app and select Settings.
  10. Select the account you want to use and click on Log In.
  11. Enter your password and click OK.