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How do I fix the iPhone could not be restored an unknown error occurred 3194?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The iPhone could not be restored an unknown error occurred 3194 error code happens when your iPhone is trying to communicate with Apple's update servers, but the servers are not responding correctly. This can happen if you are trying to update to a new iOS version that is not yet released, or if your iPhone is not connected to the internet properly. If you are getting this error, try connecting your iPhone to the internet using a different method, or wait until the new iOS version is released before trying to update.

Users typically search for a solution by asking about:

  • iphone error code 3194
  • the iphone could not be restored an unknown error occurred 3194

1. Update iTunes to the latest version

  1. Open up iTunes and click on the “Software Update” button.
  2. iTunes will then scan for available updates and prompt you to install the ones that are found.
  3. Once the updates are installed, iTunes will restart and you will be ready to continue with your update.
  4. Once the update is complete, iTunes will display a message saying that the iphone could not be restored an unknown error occurred 3194.
  5. If you are experiencing this error on your iphone, you will need to restore it from a backup in order to fix the issue.

2. Check for updates to your iPhone's software

  1. Open the Settings app on your iPhone.
  2. Under "General," tap "Software Update."
  3. If there's a new update available, your iPhone will show a message inviting you to update. Tap "Update" to install the update.
  4. If there's an update available, your iPhone will show a message saying "Your iPhone has been updated." Tap "OK" to install the update.
  5. If there's an update available, your iPhone will show a message saying "Your iPhone has been updated. If there are any problems, please contact Apple Support." Tap "OK" to install the update.
  6. If there's an update available, your iPhone will restart. After it restarts, you'll see a message saying "Your iPhone has been updated. All your apps and settings will be updated." Tap "OK" to install the update.

3. Restart your computer and your iPhone

On your iPhone, open the Settings app and tap General. Under "Restore," tap "Restore from iTunes." In the "iTunes" window, click the iTunes Store tab. On the list of songs, videos, and apps, tap the item that you want to restore. If the item is a movie, TV show, or app, you can select it to restore. If the item is a song, you can choose to restore the entire album or just one song. If the item is a video, you can choose to restore the entire movie or just one clip. If the item is an app, you can choose to restore all of its data or just its content. Enter your password if you have one. To restore an app, click the app's icon and then click Restore. To restore all data, click the app's icon and then click Restore All. To restore just the content, click the app's icon and then click Restore Content. If you don't have a password, enter your Apple ID password. Click Restore. If the restore process is successful, you'll see a message saying " iPhone could not be restored an unknown error occurred 3194."

4. Temporarily disable any security software on your computer

  1. Open the Start Menu and type "Computer".
  2. Select "Computer" from the results.
  3. Right-click on the "Computer" icon and select "Properties".
  4. Select the "Security" tab.
  5. Click on the "Advanced" button.
  6. Under the "Security Options" section, click on the "Temporarily Disable" button.
  7. Click on the "OK" button.
  8. Restart your computer.

5. Check your computer's hosts file

  1. Launch "System Preferences" from the Apple menu.
  2. From the "General" tab, select "Network."
  3. In the "Network" window, select your Mac's "Hosts" file.
  4. If the "Hosts" file is not currently open, click the "File" button and select "Open" from the menu.
  5. Locate the "iphone could not be restored an unknown error occurred 3194" entry and make any necessary changes.
  6. Click the "Close" button to return to the "Network" window.
  7. Select "Apply" from the "Network" window's "Options" tab and then "OK" to save your changes.
  8. Close the "System Preferences" window.

Some users might also have success with the following opitons:

  1. Update your computer's drivers
  2. Try using a different USB cable
  3. Try using a different USB port
  4. Try using a different computer