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How to fix TeamViewer partner could not be contacted at the given network address?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

This error code occurs when the teamviewer partner could not be contacted at the given network address. This could be due to a number of reasons, such as the partner not being online, the network address being entered incorrectly, or the partner's firewall blocking access.

Other common searches for this error include:

  • teamviewer error code wait for connect failed
  • teamviewer error code waitforconnectfailed
  • teamviewer partner could not be contacted at the given network address

1. Check the network address and try again

  1. Open a web browser and type in the network address of the teamviewer partner you are trying to contact.
  2. If the teamviewer partner is online, you should be able to access their website.
  3. If the teamviewer partner is not online, you can try to contact them through their email address or phone number.
  4. If you still cannot contact the teamviewer partner, you can try to check their network address again.

2. Check your internet connection and try again

  1. Verify that the network connection is operational.
  2. Check that the TeamViewer partner is accessible at the given network address.
  3. Try to connect to the TeamViewer partner again.

3. Try restarting your computer and teamviewer

  1. Open the Start menu and click on "Run"
  2. Type "cmd" (without the quotes) and press Enter
  3. Type "net stop teamviewer" (without the quotes) and press Enter
  4. Type "net start teamviewer" (without the quotes) and press Enter
  5. If the issue persists, try restarting your computer.

4. Try using a different network address

  1. Open the Control Panel.
  2. Click on Network and Internet.
  3. Under Network Address, click on the link that says Change adapter settings.
  4. Right-click on the network adapter that you wish to use and select Properties.
  5. On the General tab, under Adapter Type, select Internet Protocol Version 4 (TCP/IPv4).
  6. Under Local Area Connection, click on the link that says Properties.
  7. On the General tab, under Internet Protocol Version 4 (TCP/IPv4), select Use the following IP address.
  8. Enter the new IP address in the Local Area Connection IP address text box.
  9. Click on the OK button.

5. Try contacting your teamviewer partner directly

  1. Navigate to the "My Account" tab on your teamviewer account and enter your teamviewer partner's network address in the "Contact Us" field.
  2. Click "Send Message" to send a message to your teamviewer partner.
  3. If your teamviewer partner responds to your message, please provide a response message and any further information that you may have.