How to fix ssl_error_rx_record_too_long

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

This error code means that the SSL handshake failed because the client was using the wrong version of SSL. This can happen if the client is using an old version of SSL that is no longer supported, or if the client is using a new version of SSL that is not supported by the server.

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1. Check the SSL encryption settings on your server

  1. Login to your server via SSH.
  2. In the server's command line, type: openssl s_client -connect <server IP>:443
  3. In the resulting window, type: show s_client
  4. Look for the line that says: Protocols: SSLv3
  5. If the line says SSLv3, change it to: Protocols: TLSv1.2
  6. Restart your server.

2. Make sure that your server is not configured to use the SSLv3 protocol

To disable SSLv3 on a server, you should first review your server's configuration and make sure that SSLv3 is not enabled. If SSLv3 is enabled, you can disable it by removing the sslv3 option from your server's configuration file. Additionally, you can disable SSLv3 by setting the ssl_protocols option to none in your server's configuration file.

3. Check that the SSL certificate is valid and that it is being used by the server

To check the validity of the SSL certificate, you can use the openssl command line tool. For example, to check the validity of the certificate for the server "www.example.com," you could use the following command: openssl s_client -connect www.example.com:443 If the certificate is valid, you should see a message similar to the following: CONNECTED(00000003) ssl_error_rx_record_too_long:record length is too long If you do not see this message, then the certificate is not valid and must be replaced.

4. Make sure that the server is not behind a proxy or firewall that is blocking SSL traffic

The first step is to check to see if the server is behind a proxy or firewall that is blocking SSL traffic. If the server is behind a proxy or firewall, then the proxy or firewall must be disabled or removed so that SSL traffic can be transmitted. After the proxy or firewall is disabled or removed, the next step is to check the server's configuration to see if SSL is enabled. If SSL is not enabled, then SSL must be enabled on the server. After SSL is enabled, the next step is to verify that the server's certificate is valid. If the certificate is not valid, then the server's certificate must be updated. Finally, the last step is to verify that the server is configured to use the correct port for SSL traffic. If the port is not correct, then the port must be changed on the server.