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How to fix error code SSL_ERROR_RX_RECORD_TOO_LONG?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The error code ssl_error_rx_record_too_long is an error that occurs when a client attempts to connect to a server over a secure connection using SSL (Secure Sockets Layer) but the server is not configured to use SSL. This can happen for a variety of reasons, such as the server not having a valid SSL certificate or the server's SSL certificate not being configured properly. If this error occurs, it is usually because the server is not configured to use SSL.

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1. Check the SSL certificate to make sure it is valid

  1. Open a web browser and navigate to https://www.google.com/cse/
  2. In the SSL Certificate Status field, click on the View Certificate Details link.
  3. On the Certificate Details page, view the Details section and look for a line that says "Subject: C=US, ST=CA, L=San Francisco, O=Google Inc., CN=www.google.com"
  4. Review the contents of the other fields on the Certificate Details page to make sure they match the information in your SSL certificate.
  5. If everything looks correct, click on the Certificate Details tab and click on the Trust/Validate link.
  6. In the Trust/Validate dialog box, click on the Update button.
  7. If the certificate is valid, the Update button will be highlighted and the certificate will be added to the Trust Store. If the certificate is not valid, the Update button will be highlighted and an error message will be displayed.

2. Make sure that the web server is configured to use the correct SSL certificate

The steps to configure the web server to use the correct SSL certificate vary depending on the web server. In general, however, the steps to configure the web server to use the correct SSL certificate include verifying that the web server has been configured to use a valid SSL certificate, downloading the appropriate certificate from a certificate authority, and installing the certificate on the web server.

3. Make sure that the web server is configured to use the correct port for SSL (usually 443)

To configure the web server to use the correct port for SSL, follow these steps:

  1. In the web server's configuration file, find the port that the web server is using for SSL.
  2. Find the line that says "ssl_port 443" and change the port number to the correct port number for SSL (usually 443).
  3. Save the configuration file.
  4. Restart the web server.

4. Make sure that the firewall is not blocking access to the SSL port

The first step is to determine if the firewall is blocking access to the SSL port. To do this, you will need to use the nmap command to scan the network for ports that are being blocked. The nmap command can be used to scan for ports on a network, and it will return information about the ports that are being accessed. The next step is to determine the error code that is being returned when the SSL port is accessed. The error code that is being returned will tell you whether the firewall is blocking access to the SSL port. The error code that is being returned when the SSL port is accessed is ssl_error_rx_record_too_long. If the firewall is blocking access to the SSL port, then the steps that need to be taken to fix the error code are to open the firewall and allow access to the SSL port.

5. Try accessing the website using a different browser

First, try accessing the website using a different browser. If the error persists, follow these steps to troubleshoot the issue:

  1. Try running the website in a sandbox environment.
  2. Check the website's certificate.
  3. Verify that the certificate is valid.
  4. Check the website's server configuration.
  5. Check the website's SSL certificate.

6. Try accessing the website using a different device

  1. Open a web browser on a different device and enter the website's address.
  2. If you are prompted to enter your login credentials, do so.
  3. If you are not prompted to enter your login credentials, try to access the website using your device's default browser.
  4. If you are still not able to access the website, try to access the website using a different device.

Some users might also have success with the following opitons:

  1. Try accessing the website from a different location.
  2. Contact the website owner or administrator to resolve the issue.