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How to fix STATUS_INVALID_IMAGE_HASH error

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

The status_invalid_image_hash error code means that the image file that was submitted does not have a valid image hash. This can happen if the image file is corrupt or if the image hash is not valid for the file type that was submitted.

Other common searches for this error include:

  • error code status_invalid_image_hash
  • status_invalid_image_hash

1. Check that the image file is valid and has not been tampered with

The steps to check the validity and integrity of an image file are as follows:

  1. Verify the file size. The file must be less than 2 MB in size.
  2. Verify the file type. The file must be a .jpg, .gif, or .png file.
  3. Verify the file name. The file name must be identical to the file name specified in the image_name field in the table_definition.
  4. Verify the file content. The file must be a valid image file.

2. If the image file is valid, check that the file is of the correct format

  1. Open the image in a software that can read and process images.
  2. Check the resolution of the image.
  3. Compare the image to a known good image.
  4. If the image is not good, try to fix the image by replacing bad pixels with good pixels, or by editing the image with a software that can edit images.

3. If the file is of the correct format, check that the file is of the correct size

If the file is of the correct format, check that the file is of the correct size. If the file is of the correct size, calculate and compare the hash values of the file against expected hash values. If the hash values match, then the file is valid.

4. If the file is of the correct size, check that the file is of the correct resolution

To check the resolution of a file, you can use the free online image editor, GIMP. Open the file in GIMP and use the Image Size tool to measure the size of the image. Compare the size of the image in GIMP to the size of the image on the server. If the image size is incorrect, the file may be of the wrong resolution and will need to be corrected.

If you didn't find success with an option above, then try:

  1. If the file is of the correct resolution, check that the file is of the correct color depth
  2. If the file is of the correct color depth, check that the file is of the correct orientation