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How to fix SwannView error code 10012?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The swannview error code 10012 is a problem that can occur when trying to connect to a Swann security camera. This error can be caused by a number of things, including:

-The camera may not be properly connected to the network.

-There may be a problem with the camera's IP address.

-The camera may be offline.

-There may be a problem with the SwannView software.

This error code can be frustrating, but fortunately, there are a few things that can be done to try and fix it. First, check to make sure that the camera is properly connected to the network. If the camera is connected, but the error persists, try restarting the camera. If the problem still persists, try resetting the camera to its factory settings. Finally, if all else fails, you can try contacting Swann customer support for further assistance.

Other common searches for this error include:

  • swannview plus error code 10012
  • swannview error code 10012

1. Check your internet connection and firewall settings

  1. Open your web browser and enter the URL for the swannview status page.
  2. If the page loads quickly, your internet connection is likely fine. If the page takes a long time to load, your internet connection may be slow or have some type of issue.
  3. If the page still takes a long time to load, it may be because your firewall is blocking the swannview website from loading. To check your firewall settings, go to your computer's control panel and look for an option to enable or disable the firewall. If the swannview website is still not loading, you may need to contact your internet service provider for assistance.

2. Restart your computer

  1. Press F8 when your computer starts up
  2. Select Advanced Startup Options
  3. Click Restart
  4. Select Troubleshoot
  5. Click Advanced Options
  6. Select Startup Settings
  7. Click Restart
  8. Select human error
  9. Click OK

3. Update your SwannView software

  1. Launch SwannView software.
  2. Go to Menu > Help > Updates.
  3. Click on the Update button.
  4. Follow the on-screen instructions.
  5. Restart SwannView software if required.

If the answers above didn't work then you should also try:

  1. Uninstall and reinstall your SwannView software
  2. Contact Swann customer support