Windows 10 blue screen on startup

What is Windows 10 blue screen on startup?

Windows 10 blue screen on startup is an error that could appear after an update, such as software update, driver update, and system update.

 

How can you fix Windows 10 blue screen on startup?

Some of the solutions to this error include using Windows 10 System Restore, uninstalling the driver, fixing the register, testing the hardware, and reinstalling Windows 10.

 

Please see our in-depth walk-through solutions below.

Staff Asked on July 7, 2017 in Microsoft Windows.
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6 Solution(s)

Blue Screen of death (BSOD) has so many causes and each cause has a solution.

According to Microsoft

    • 70 percent are caused by third-party driver code 
    • 10 percent are caused by hardware issues 
    • 5 percent are caused by Microsoft code 
    • 15 percent have unknown causes (because the memory is too corrupted to analyze)

Now, let the solution below help you in fixing the BSOD error.

Solution 1. Determine the cause

  1. If you encounter BSOD after installing new hardware such as RAM or USB device, remove it.
  2. If you encounter BSOD after installing a driver, proceed to solution 2.
  3. If you encounter BSOD after installing a software or editing/deleting a register and DLL, proceed with solution 3.
  4. If you encounter BSOD without installing anything, try using any of the solutions below.
Staff Answered on July 7, 2017.
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Solution 2. Use Windows 10 System Restore

NOTE: Due to BSOD restart, your Windows 10 will direct you to Automatic repair window, then to access Advance option. Therefore, you may skip Solutions 1 to 4. You may want to do a repetitive power button hard press until you access Automatic repair. (This is not advisable because it could damage your hardware.)

  1. Insert the Window 10 installation CD/DVD or USB.
  2. A message will appear “Press any key to boot from CD or DVD”, press any key to boot from the Window installation CD/DVD or USB.
  3. When prompted, select your language, time and keyboard, and click “Next.”
  4. Click “Repair your computer.”

    RE: Windows 10 blue screen on startup

  5. Click “Troubleshoot ==> Advance Option ==> System Restore, and click Windows 10.”

    RE: Windows 10 blue screen on startup

    RE: Windows 10 blue screen on startup

  6. Click “Next.” 
  7. Select a restoration point you want, and click “Next.” 
  8. Click “Finish”, and click “Yes” if you agree. Please wait for the computer to finish. It will request for a restart, click “Restart” to confirm.
Staff Answered on July 7, 2017.
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Solution 3. Uninstall the Driver

    1. Insert the Window 10 installation CD/DVD or USB.
    2. A message will appear “Press any key to boot from CD or DVD”, press any key to boot from the Window installation CD/DVD or USB.
    3. When prompted, select your language, time and keyboard, and click “Next.”
    4. Click “Repair your computer.”

      RE: Windows 10 blue screen on startup

    5. Click Troubleshoot ==> Advance Option ==>Start up Setting ==> Restart.

      RE: Windows 10 blue screen on startup

    6. Select a number from 4, 5 and 6 to enter safe mode. 

      RE: Windows 10 blue screen on startup

      NOTE: If you can access Safe mode please proceed to the next solution.
    7. Now go to the Control Panel and select “Uninstall program.”
    8. Look for the newly installed driver that did cause the BSOD and uninstall it.
    9. Restart your computer.

NOTE: Due to BSOD restart, your Windows 10 will direct you to Automatic repair window. To access Advance option, you may skip steps 1 to 4. You could also hard press the power button of the computer until you can access Automatic repair. (This is not advisable because it could damage your hardware.)

Staff Answered on August 9, 2017.
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Solution 4.  Fix register

In Advance Option

  1. Click Troubleshoot ==> Advance Option ==> Command prompt.

    RE: Windows 10 blue screen on startup

  2. Type “C:” press enter key ==> “dir”press enter key ==> “cd \windows\system32/config” press enter key ==> “mb backup” press enter key ==> “copy *.* backup”press enter key ==> “CD” regback” press enter key ==> “dir” press enter key ==> “Copy *.* ..” press enter key ==> “A” (note: must be) Capital A press enter key.  

    RE: Windows 10 blue screen on startup

  3. Then close Command prompt and click continue.

NOTE: Due to BSOD restart, your Windows 10 will direct you to Automatic repair window, to access Advanced option. Therefore, you may skip steps 1 to 4. You may want to do a repetitive power button hard press until you access Automatic repair. (This is not advisable because it  could damage your hardware.)

Staff Answered on August 9, 2017.
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Solution 5. Test Hardware

The first thing to do is to turn off the computer and unplug the computer from the power source and then follow the instructions below.

  1. Open the case.
  2. Remove all RAM stick and, clean the RAM gold pin using an eraser and connect it again. Make sure that you push it down enough that the retention lever or the RAM slot lock snap.
  3. Detach graphics card and other components such as a printer and network adaptor.
  4. Re-connect hard drive. If you have multiple hard drives, do not connect the secondary hard drives only the hard drive with installed Windows on it.
  5. Reset your Motherboard Bios by removing the CMOS battery and reconnect it after 2 mins.
  6. Clean your CPU fan from dust and make sure the CPU fan cable is connected to the motherboard properly.
  7. Test the PC, turn it on. Check if the CPU fan is working if not buy a new one. If good, proceed.
  8. If it proceeds to Windows Desktop turn it off again.
  9. Reconnect graphics card, secondary hard drive and the other components. If the error occurs, your graphics card or add-on component might be the source of the BSOD. Reconnect it one by one and until you determine whos causing the problem.
  10. If the error persists, please proceed with the hardware test below.

HDD test using Check Disk

Follow the solution 3 to access Command Prompt

  1. In the Command prompt, type in chckdisk /r, then press Enter and wait until the process is finished. 

    RE: Windows 10 blue screen on startup

  2. If you encounter any error report, such as the image below, consider replacing your HDD.
  3. If the HDD is in good condition, please see test your RAM.

RAM test

Using Memtest86 

This solution is applicable even if you could not access Windows desktop. However, you are required a working PC to create a bootable Memtest86. If you do not have any spare PC to use, please skip Memtest86.

Test RAM using Memtest86. Please see below for the instruction.

  1. Download Memtest86. Please see link http://www.memtest86.com/
  2. Create a bootable USB using the ISO image of MemTest86 or burn to a CD or DVD. A bundled software is included to create a bootable CD or USB.
  3. After you have created a bootable Memtest86, restart your computer and boot it to the USB or Disc drive.
  4. The Memtest86 will automatically test your RAM. If an error occurs, it will be in a red font. If memory is defective, consider it for a warranty claim or replacement.

    RE: Windows 10 blue screen on startup

Unit with one RAM stick 

Move the RAM stick to another RAM slot on your motherboard.

If the error occurred only on a specific RAM slot, the motherboard RAM slot is defective. If your motherboard still has a warranty, please claim it. If the warranty is null, please use working RAM slot.

If the error follows the RAM using other RAM slots, the RAM is defective. If your RAM still has a warranty, please claim it. If the warranty is null, please buy a new one.

Unit with multiple RAM stick 

If you have installed a new RAM stick and you encountered the error, it might be the source of the error.

If you have a multiple RAM, try to determine which one is causing the problem by using the RAM one by one and using only one motherboard RAM slot. If one of the RAM enables you to access Windows Desktop please create a bootable Memtest86 or use Windows Memory Diagnostic to test your RAM. If the RAM passes the test please test another one. If one of the RAM encounters an error while the other pass, please claim warranty. If the warranty is null, please buy a new one or only use the working RAM.

If all of them fail using a same motherboard RAM slot, it is possible that the RAM slot is defective. If all of them pass the using Memtest86 or Windows Memory Diagnostic by using the same RAM slot, it is possible that one of the RAM slots is defective. Use the other RAM slot to confirm.

If the error persists, please install new Windows.

Staff Answered on August 9, 2017.
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Solution 6. Reinstall Windows 10

If all the components are in good condition or if you replaced a bad HDD, please install Windows 10 anew.

    1. Insert the Windows 10 installation DVD or USB.
    2. A message will appear “Press any key to boot from CD or DVD”, press any key to boot from the Window installation CD/DVD or USB.
    3. When prompted, select your language, time and keyboard, and click “Next.”
    4. Click “Install Now.”
    5. Click “I accept the terms of the license”, and then click “Next.”
    6. Click “Custom” (Advanced).
    7. Select the partition, and click Delete.
      NOTE: Delete all partition.

      RE: Windows 10 blue screen on startup

    8. Select the Unallocated space and click “Next.”
      NOTE: If you want to define the size, click new, set the size and then click Apply. 
    9. Click “Ok” to confirm.
    10. Wait until the installation process is finished.

 

Staff Answered on August 9, 2017.
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