Windows Update error code 0x80070057 (Win 10 & 7)

What is ‘Windows Update error 0x80070057’?

Windows Update error 0x80070057 is an error that usually occurs when an update to Windows has gone wrong. This error could also appear when you are trying to backup files in Windows installation, and a hard drive failure.

 

How can you fix ‘Windows Update error 0x80070057’?

Some of the solutions to this error include:

  • Checking the hard disk drive (HDD) for defects
  • Deleting SoftwareDistribution
  • Reformatting the hard drive
  • Editing the region settings

 

Please see our in-depth walk-through solutions below.

Staff Asked on September 13, 2017 in Microsoft Windows.
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4 Solution(s)

Solution 1.  Check Hard disk drive (HDD) 

Windows error 0x80070057 may appear when Windows is backing up, during Windows installation and when installing Windows Update. The cause could be a failing HDD.  Check HDD if it has a bad sector. See instruction below or watch this YouTube video here.

Option 1. Using Desktop

  1. Click Windows Start type in CMD and press Enter key.
  2. Command prompt. Type in chckdisk /r, then press Enter key and wait until the process is finished.

    RE: Windows update error 0x80070057

  3. If you encounter any error report such as the image above, consider replacing your HDD.

Option 2. Using Windows installation CD/ DVD or USB

  1. Insert the Windows installation CD/ DVD or USB.
  2. A message will appear “Press any key to boot from CD or DVD”, press any key to boot from the Windows installation CD/DVD or USB.
  3. Select your language, time and keyboard, and click Next.

    RE: Windows update error 0x80070057

  4. Click Repair your computer.
  5. Click Troubleshoot ==> Advance Option ==> Command prompt.
  6. Type in chckdisk /r, then press Enter key and wait until the process is finished.
  7. If you encounter any error report such as the image above, consider replacing your HDD.
Staff Answered on September 13, 2017.
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Solution 2. Delete SoftwareDistribution and run DISM command with sfc /scannow command

Windows Update error code 0x80070057 may also be due to damaged or missing Windows Update files. Downloading the updates again and scanning for data errors may fix it.  

Delete SoftwareDistribution

Here is a YouTube video How to Delete SoftwareDistribution folder.

  1. Windows Start. Type “services “in the search bar and press enter. A services window will pop up.

    RE: Windows update error 0x80070057

  2. Look for “Windows Update” service. Right-click it and select stop. (Don’t close the window yet.)
  3. Browse to C:\Windows\SoftwareDistribution\download.
  4. Crt + A to highlight all files. Press right click on the highlighted files. Then, select Delete. Wait until all files are deleted.
  5. Return to the services window. Look for “Windows Update” service. Right-click it, select Start.
  6. Then, restart your computer.

Run DISM command with sfc /scannow command

Here is a tutorial for the commands.

  1. Click Windows Start, type in Command prompt.

    RE: Windows update error 0x80070057

  2. Right-click and run as Admin.
  3. Type in or copy and paste this command DISM.exe /Online /Cleanup-image /Restorehealth to the Command Prompt.
  4. Wait until the process is complete.
  5. Type in or copy and paste this command  sfc /scannow to the Command Prompt.
  6. Wait until the process is complete, and then Run Windows Update.
Staff Answered on September 13, 2017.
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Solution 3. Reformat Hard drive

Windows error code 0x80070057 may also occur when installing Windows 10. It could be caused by wrong hard disk drive format. Please delete all partition first below installing Windows 10. 

RE: Windows Update error code 0x80070057

  1. Insert the Windows 10 installation CD/DVD or USB.
  2. A message will appear “Press any key to boot from CD or DVD”, press any key to boot from the Windows installation CD/DVD or USB.
  3. Select your language, time and keyboard, and click Next.
  4. Click Install Now.
  5. Click I accept the terms of the license, and then click Next.
  6. Click Custom (Advanced).
  7. Select the partition, and click Delete.
    NOTE: Delete all partition.

    RE: Windows Update error code 0x80070057

  8. Select the Unallocated space and click Next.
    NOTE: If you want to define the size, click new, set the size and then click Apply.
  9. Click ok to confirm.
  10. Wait until the installation process is finished.
Staff Answered on May 8, 2018.
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Solution 4. Edit Region settings

When backing up and Windows error code 0x80070057 occurs, the decimal symbol in the Region setting may not be set to “.” in the decimal field. To verify, please follow the steps below. This is common in Windows 10 using a Non-English language version. 

RE: Windows Update error code 0x80070057

Option 1. Region setting

  1. Open Control Panel, click Clock, Language, and Region, and then click Region.

    RE: Windows Update error code 0x80070057

  2. Click the Formats tab, and then click Additional settings.
  3. Type “.” in the Decimal symbol field, and then click OK twice.

    RE: Windows Update error code 0x80070057

  4. Restart the computer.

Option 2. Change from Registry

NOTE: By modifying the registry,  Windows might not run properly.

  1. Click Windows Start, type in Regedit and then press ENTER.

    RE: Windows Update error code 0x80070057

  2. Browse for HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\System
  3. Click Edit, select New and then click DWORD Value.
  4. Type CopyFileBufferedSynchronousIo and then press ENTER.
  5. Right-click CopyFileBufferedSynchronousIo, and then click Modify.
  6. In the Value data box, type 1 and then click OK.
  7. Restart the computer.
Staff Answered on May 8, 2018.
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