Home

How do I fix the Xbox One error code 0x80a4000a?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

The xbox one error code 0x80a4000a is a network error that can happen for a variety of reasons. One common reason is if the Xbox One is not able to connect to the internet. This can be due to a number of factors, including a poor internet connection, incorrect network settings, or a problem with the Xbox One itself. Another common reason for this error code is if there is an issue with the Xbox Live service. This can be due to maintenance or issues with the servers. If you are experiencing this error code, it is recommended to check your internet connection and network settings first. If the problem persists, you may need to contact Xbox support.

Users typically search for a solution by asking about:

  • xbox one error code 0x80a4001a
  • xbox one error code 0x80a4000a

1. Restart your Xbox One console

To restart your Xbox One console, first open the guide. Once open, select "Restart console." After the console restarts, you may need to sign in again.

2. Check for updates

  1. On your Xbox One, go to Settings.
  2. Select System and then Check for Updates.
  3. If there are any updates available, you will be prompted to install them.
  4. After the updates are installed, try to restart your Xbox One. If the problem persists, you may need to call Microsoft for support.

3. Test your Xbox Live connection

  1. Verify that your Xbox One is properly connected to the internet.
  2. Verify that your Xbox One is properly configured to use the correct IP address.
  3. Verify that your Xbox One is properly configured to use the correct DNS server.
  4. Verify that your Xbox One is properly configured to use the correct port.
  5. Verify that your Xbox One is properly configured to use the correct authentication type.
  6. Verify that your Xbox One is properly configured to use the correct security level.
  7. Verify that your Xbox One is properly configured to use the correct region.

4. Delete and redownload your profile

Delete your profile by following these steps:

  1. Go to the Xbox One home screen.

  2. Select My profile.

  3. Under Your profile, select Delete profile.

  4. Confirm your decision by selecting Yes.

  5. Your profile will be deleted.

  6. To redownload your profile, follow these steps:

  7. Go to the Xbox One home screen.

  8. Select My profile.

  9. Under Your profile, select Download profile.

  10. Confirm your decision by selecting Yes.

  11. Your profile will be downloaded.

Still not working? maybe try one of these options:

  1. Try the offline system update diagnostic tool.
  2. Contact Xbox Support.