Home > Virus

How to fix common virus error codes?

Alton Alexander
By Alton AlexanderUpdated on April 11th, 2022

There are many common virus error codes, including "virus not found," "virus infected," and "virus overgrown." These error codes happen when a computer is unable to find a specific virus, when a virus is found but is unable to infect a computer, or when a virus has infected a computer but is not able to replicate itself.

1. Restart your computer

  1. Open the Start menu and select "Shutdown."
  2. Click the "Restart" button.
  3. After your computer restarts, select "Startup Settings."
  4. Click the "Restart" button in the "Automatic Restart" group.
  5. Your computer will restart and go through the startup process again.

2. Update your antivirus software

  1. Locate the antivirus software installation folder.
  2. Locate the file "setup.exe" and double-click it to launch the installation program.
  3. Follow the prompts to install the software.
  4. Locate the file "setup.ini" and open it.
  5. Locate the line that begins with "antivirus_update_path" and replace the value with the correct path to the update files.
  6. Click "OK" to save the changes and close the file.
  7. Launch the antivirus software and allow it to scan for updates.
  8. When the update is complete, click "OK" to restart the software.
  9. When the software is restarted, click "Update Now" to install the updates.
  10. Once the updates have been installed, close the software and restart it.
  11. Test the update by clicking on the "Check for Updates" button.
  12. If the update was successful, the software will report that the update was successful and will provide a link to download the latest updates.

3. Run a virus scan

To run a virus scan, you will need to access the computer's system settings. This can be done by clicking on the Start button and typing "systemsettings" into the search bar. Once the systemsettings window has opened, click on the "Control Panel" option. This will open the Control Panel window. Under the "System and Security" category, click on the "Virus Protection" option. This will open the Virus Protection window. Under the "Virus Protection" category, click on the "Scan Now" button. This will start the computer's virus scan. If there are any errors detected, they will be listed in the "Scan Results" window. To fix the errors, you will need to perform the appropriate steps.

4. Delete the infected file

There are a few different ways to delete an infected file depending on the platform you are using. Windows:

  1. Open Windows Explorer.

  2. Navigate to the location of the infected file.

  3. Right-click on the infected file and select “Delete.”

  4. Confirm the deletion by clicking on “Yes.” Mac:

  5. Open Finder.

  6. Navigate to the location of the infected file.

  7. Right-click on the infected file and select “Delete.”

  8. Confirm the deletion by clicking on “Yes.” Linux:

  9. Open a terminal.

  10. Navigate to the location of the infected file.

  11. Right-click on the infected file and select “Delete.”

  12. Confirm the deletion by clicking on “Yes.”

5. Restore your computer to a previous date

Restore your computer to a previous date in order to fix common Virus error codes:

  1. Open your computer’s operating system and locate the “Date and Time” control panel.
  2. Select “Date and Time” and then click on the “Time Zone” tab.
  3. Select the time zone that you wish to restore your computer to and then click on the “Set Time Zone” button.
  4. Click on the “OK” button to save your changes.
  5. Click on the “Restore” button to restore your computer to the date and time that you selected in step 2.

6. Contact a computer technician

The first step is to determine which virus is causing the error code. After that, the technician will need to determine which part of the computer is causing the problem. Then, the technician will need to uninstall the virus and correct the problem.