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How to fix error 80072ee2?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

80072ee2 is an error code that typically occurs when there is a problem with the Windows Update service. This can be caused by a variety of factors, including a corrupt update file, a problem with the Windows Update service, or a firewall blocking access to the Windows Update servers. This error can also occur if your computer is not connected to the Internet or if the Windows Update servers are unavailable.

Users typically search for a solution by asking about:

  • error code 80072ee2
  • 80072ee2

1. Restart your computer and try again

  1. If you are using a mouse, press and hold the "Windows" key and the "R" key at the same time. This will open the "Run" dialog box.
  2. Type "cmd" (without the quotes) and press Enter.
  3. Type "reboot" (without the quotes) and press Enter.
  4. If you are using a keyboard, press and hold the "Windows" key and the "R" key at the same time. This will open the "Run" dialog box.
  5. Type "cmd" (without the quotes) and press Enter.
  6. Type "reboot" (without the quotes) and press Enter.

2. Check your internet connection and try again

  • Open the internet browser and type "netstat -an" to view active TCP and UDP ports
  • If the port is closed, unplug and replug the network cable to your computer
  • If the port is open, try to restart your computer
  • If the port is still open, try to clear your browser cache and cookies
  • If the port is still open, try to reset your modem

3. Try the Windows Update Troubleshooter

  1. Open the Windows Update Troubleshooter by click on the Start button and type "wudt" in the search bar.
  2. When the Windows Update Troubleshooter is displayed, click on the "Troubleshoot" button.
  3. In the "Troubleshooting Type" field, select "Update Service".
  4. In the "Service Name" field, type "Windows Update".
  5. In the "Status" field, select the "OK" button.
  6. In the "Details" field, review the information and click on the "Next" button.
  7. In the "Options" field, select the "Check for Updates" button.
  8. If updates are found, the "Available Updates" field will list the available updates. If updates are not found, the "Available Updates" field will state "No Updates Available".
  9. Click on the "Install Updates" button to install the updates.
  10. When the updates are installed, the "Status" field will change to "Installed".
  11. Click on the "Close" button to close the Windows Update Troubleshooter.

4. Clear the Windows Update cache

  1. Open the Start menu and search for "cmd".
  2. When the Command Prompt window appears, type "clear" and hit Enter.
  3. At the command prompt, type "wusa".
  4. At the command prompt, type "clear computer updates" and hit Enter.
  5. At the command prompt, type "wusa update".
  6. At the command prompt, type "update", and hit Enter.
  7. At the "Windows Update Troubleshooter" window, click on "Next".
  8. At the "Select Update Category" window, select "Other updates".
  9. At the "Select Update Package" window, select "Windows Update".
  10. At the "Select Specific Update" window, select "80072ee2".
  11. At the "Confirm Removal" window, click on "Remove".
  12. At the "Windows Update Status" window, you will see that the update has been removed.

Still not working? maybe try one of these options:

  1. Reset the Windows Update Components.
  2. Run the System File Checker.
  3. Perform a clean boot.
  4. Try installing the updates in Safe Mode.