How to fix the error code 80072ee2?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

The 80072ee2 error code is a Windows Update error. It occurs when the Windows Update service is unable to connect to the Microsoft Update servers. This can be caused by a number of factors, including a firewall blocking access to the Microsoft Update servers, or a proxy server that is not configured correctly.

1. Restart your computer and try again

If you are encountering the error code 80072ee2, there are a few things you can do to try and fix the issue. First, restart your computer and try again. This may resolve the issue if it is a temporary problem with your computer or internet connection. If the problem persists, try running a virus scan on your computer to see if there are any infections that may be causing the issue. Additionally, you can try clearing your DNS cache or resetting your Windows Update settings. If none of these solutions work, you may need to contact Microsoft support for further assistance.

2. Check your internet connection and try again

Assuming you're using Windows:

  1. Click the Start button, then click Search.
  2. In the search bar, type "cmd."
  3. In the results, cmd should be the first item listed. Right-click it and select "Run as administrator."
  4. In the command prompt that opens, type "netsh winsock reset" and press enter.
  5. Close the command prompt and restart your computer.
  6. Check your internet connection and try again.

3. Disable any antivirus or firewall software and try again

  1. Open the Start menu and type "Control Panel" into the search box.

  2. Click on "Control Panel" and then select "System and Security."

  3. Click on "Windows Firewall" and then select "Turn Windows Firewall On or Off."

  4. Select "Off" for both the "Private Network Settings" and "Public Network Settings" options.

  5. Click "OK" to save the changes.

  6. Restart your computer for the changes to take effect.

4. Clear your Windows Update history and try again

  1. In the search bar, type “Control Panel” and open the first result.

  2. In the Control Panel, go to “System and Security” and then select “Windows Update”.

  3. In the Windows Update tab, go to “View Update History”.

  4. Here, you will see a list of all the updates that have been installed on your computer. Select all the updates and click on the “Uninstall” button at the top.

  5. A pop-up window will appear, asking you to confirm the uninstallation. Click on the “Uninstall” button again.

  6. Once the uninstallation is complete, restart your computer.

  7. Now, open the Windows Update tab again and try to install the updates.

5. Reset the Windows Update settings and try again

  1. In the Windows Start menu, type "Control Panel" and press Enter.

  2. In the Control Panel, click on the "System and Security" category.

  3. Under the "Windows Update" heading, click on the "Turn automatic updating on or off" link.

  4. In the "Important Updates" drop-down menu, select the "Install updates automatically (recommended)" option.

  5. Click on the "OK" button.

  6. Restart your computer.

  7. Try checking for updates again.

6. Re-register the Windows Update files and try again

  1. Open the Command Prompt as an administrator.

  2. Type the following commands, pressing Enter after each:

  3. net stop wuauserv

  4. net start wuauserv

  5. regsvr32 c:\windows\system32\wuapi.dll

  6. regsvr32 c:\windows\system32\wuaueng.dll

  7. regsvr32 c:\windows\system32\wups.dll

  8. regsvr32 c:\windows\system32\wups2.dll

  9. regsvr32 c:\windows\system32\wuweb.dll 10.Exit the Command Prompt.

  10. Try updating Windows again.

7. Run the Windows Update Troubleshooter and try again

There are a few different ways that you can run the Windows Update Troubleshooter, but the most common way is through the Control Panel.

  1. Open the Control Panel and then click on "Troubleshooting."

  2. Under "Troubleshooting," click on "View All."

  3. Find the "Windows Update" troubleshooter and then click on it.

  4. Click on "Next" and then follow the prompts in order to run the troubleshooter.

  5. Once the troubleshooter is finished, try running Windows Update again and see if the error code 80072ee2 is fixed.

8. Install the latest Windows Update Agent and try again

  1. Go to the Microsoft Update Catalog website.
  2. Search for the latest Windows Update Agent.
  3. Download the agent and save it to your computer.
  4. Double-click the downloaded file to install the update agent.
  5. Try running Windows Update again.

9. Contact Microsoft support for further assistance

If you are still experiencing the error code 80072ee2, you can contact Microsoft support for further assistance. To do so, follow these steps:

  1. Go to the Microsoft support website.

  2. Select the type of support you need (e.g. technical support, customer support, etc.).

  3. Enter your contact information and a brief description of your issue.

  4. Microsoft will then provide you with a support case number and instructions on how to proceed.