How to fix the ABC.com Roku feedback?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

The abc com roku feedback error code is a result of the Roku device not being able to connect to the ABC server. This can be caused by a number of things, including a poor internet connection, an outdated Roku firmware, or an incorrect ABC server address.

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  • abc com roku feedback

1. Restart your Roku device and abc.com

  1. On your Roku device, go to Settings.
  2. Under System, select Restart.
  3. Select Yes to restart your Roku.
  4. After your Roku restarts, select abc.com.
  5. If prompted, enter your user name and password.
  6. You should now be able to view abc.com.

2. Check your internet connection

  1. Open your web browser and type "www.speedtest.net"
  2. Click on the "Start Test" button and wait for the test to finish.
  3. Once the test is complete, click on the "Results" tab to view your results.
  4. Look for the "Ping" column and note the number that is displayed in milliseconds.
  5. Compare this number to the "Ping" number that is displayed on your router.
  6. If the numbers in the "Ping" column are different, then your internet connection may be causing issues with your ABC TV Roku.
  7. To fix the issue, you will need to either upgrade your internet connection or configure your router to use a higher bandwidth.

3. Clear your cookies and cache

  1. On your device, open the Settings app.
  2. Under General, find the section for Cookies and Cache.
  3. Tap Clear Cookies and Cache.
  4. If you’re prompted to confirm your decision, tap Clear Cookies and Cache.
  5. If you have any questions, consult thedevice’s manual.

4. Update your browser

  1. Open your browser and navigate to the "Settings" menu.
  2. Click on "Advanced" in the "Settings" menu.
  3. On the "Advanced" page, click on "Browser Updates".
  4. In the "Browser Updates" page, click on the "Check for updates" button.
  5. If there are any updates available, your browser will download and install them.
  6. Once the updates are installed, your browser will restart.
  7. When your browser has restarted, click on the "Browser Updates" button again.
  8. In the "Browser Updates" page, click on the "Update" button.
  9. Your browser will update and then restart.
  10. When your browser has restarted, you will be prompted to login again.
  11. Enter your login information and click on the "Login" button.
  12. Your browser will reload and you will be able to use it normally.

5. Contact abc.com customer support

  1. To start, open the abc.com website on your device.
  2. In the upper-left corner of the screen, click the "Help" button.
  3. On the Help page, under "Contact Us," click "Contact Us by Email."
  4. Enter your email address in the "Email Address" field.
  5. In the "Subject" field, type "Feedback on ABC.com Roku."
  6. Click the "Send Email" button.
  7. Wait for a response from ABC.com customer support.