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How do I fix go.roku.com connectivity?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The Roku com connectivity error code can happen for a variety of reasons. One reason could be that the Roku device is not connected to the internet. Another reason could be that the Roku device is not connected to the correct WiFi network. Another reason could be that the Roku device is not in range of the WiFi network. Another reason could be that the WiFi network is not working properly. Finally, another reason could be that the Roku device is not compatible with the WiFi network.

You are here because you have a question about:

  • roku error code 014
  • go roku com connectivity

1. Check the power supply to the Roku device

  1. Check the power supply to the Roku device.
  2. If the power supply is failing, replace it.
  3. If the power supply is not the problem, check the Roku device for any connectivity issues.

2. Check your internet connection

1.First, try to check if there is a problem with your modem or router. If there is, you'll need to take corrective action. 2.If you're using a wired connection, try connecting to your router using an alternate port. If you're using a wireless connection, try connecting to your router using a different channel. 3.If you're still having connectivity issues, try restarting your modem, router, and computer. 4.If you're still having issues, try resetting your router. To do this, power it off and then on by pressing the reset button. Once it's powered back on, enter your router's IP address in your browser, and then click the connect button. 5.If you're still having issues, try connecting to a different internet service provider.

3. Try restarting the Roku device

  1. Press and hold the power button on the Roku device for about 10 seconds until the Roku logo appears.
  2. Release the power button and wait for the Roku device to restart.
  3. After the Roku device has restarted, try connecting to the Roku device again.

4. Try restarting the router

  1. If the router is powered off, power it on and wait for the router to boot up
  2. Enter the IP address of the router in your browser
  3. Click on the “Status” tab
  4. Look for the line that says “Go Roku” and click on it
  5. If the line is not there, then the router is not connected to the internet and you will need to fix that first
  6. Click on the “Restart” button
  7. The router will restart and should now be connected to the internet

If the answers above didn't work then you should also try:

  1. If you are still having trouble, try factory resetting the Roku device.