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How to fix Adobe Media Encoder error code: -1609629695?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

There are a few potential causes for this error code:

-The file you're trying to encode is corrupted or unreadable.

-Adobe Media Encoder is not up to date.

-Your operating system is not compatible with Adobe Media Encoder.

-There is a problem with your graphics card or drivers.

-Your project settings are not compatible with the file you're trying to encode.

-You're trying to encode a file using a codec that is not supported by Adobe Media Encoder.

1. Check your internet connection

  1. Open your internet browser and go to "https://support.adobe.com/en-us/kb/check-internet-connection"
  2. On the page that opens, under the "Connection Status" heading, you will see a list of the connection types that are available to you.
  3. If you are using a wired connection, click the "Wired" link.
  4. If you are using a wireless connection, click the "Wireless" link.
  5. You will be taken to a page that displays your current internet speed.
  6. Under the "Connection Type" heading, you will see the type of connection you are using.
  7. If you are using a wired connection, click the "Wired" link.
  8. If you are using a wireless connection, click the "Wireless" link.
  9. You will be taken to a page that displays your current internet connection status.
  10. Under the "Internet Connection" heading, you will see the following information: -Adobe Media Encoder Error Code: 1609629695 -The Connection Status: "Unknown" -The Metrics: "Down" -The Estimated Time to Fix: "Unknown"
  11. If you need help troubleshooting your connection, click the link that says "Troubleshoot your connection."
  12. Click the "Reset Connection" button to try to fix your internet connection. If the problem is still not fixed, contact customer service.

2. Check for updates to Adobe Media Encoder

In order to check for updates to Adobe Media Encoder, follow these steps:

  1. Launch Adobe Media Encoder.
  2. Click on the "Help" tab.
  3. Click on the "Check for Updates" button.
  4. If there are any updates available, Adobe Media Encoder will prompt you to install them. Click on the "Install Updates" button.
  5. Once the updates are installed, Adobe Media Encoder will restart.

3. Restart your computer

  1. Start your computer and sign in.
  2. Click the "Start" button and select "Settings."
  3. Click "Control Panel."
  4. Double-click the "System" icon.
  5. Click "Restart."
  6. Select "Yes."
  7. Follow the on-screen instructions.

4. Reinstall Adobe Media Encoder

  1. Open Adobe Media Encoder and click on the "Reinstall" button.
  2. In the "Reinstall" window, specify the path to the Adobe Media Encoder installation file.
  3. Click on the "Next" button.
  4. In the "Reinstallation Options" window, specify whether to install the software as a basic or premium user.
  5. Click on the "Next" button.
  6. In the "License Agreement" window, read and accept the license agreement.
  7. Click on the "Install" button.
  8. When the installation is finished, click on the "Finish" button.