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How to fix the error AT=error code=H10 desc="App Crashed" method=GET path="/" ?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

The error code h10 desc="app crashed" means that the application has crashed and is no longer responding. This can happen for a variety of reasons, such as a bug in the code, a hardware issue, or a problem with the operating system. If this error code occurs, it is important to check the logs to see what caused the crash and to fix the problem.

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1. Check the logs for your application to find out why the app is crashing

First, open your application's logs in a text editor. Next, find the line that says "app crashed" and look for the error code. Finally, find out what caused the error code and fix it.

2. Try restarting the app

  1. Tap on the app icon in your home screen.
  2. Tap on the "Settings" tab at the top.
  3. Under "Application Management", tap on "Restart".
  4. If the app crashes after restarting, try reinstalling it.

3. If the app is crashing due to an error in the code, try fixing the error and restarting the app

  1. If the app is crashing due to an error in the code, try fixing the error and restarting the app in order to fix the error.
  2. If the app is still crashing, please submit a ticket with the error code and a description of the issue.

4. If the app is crashing due to an issue with the server, try restarting the server

If the app is crashing due to an issue with the server, try restarting the server in order to fix the issue.

Still not working? maybe try one of these options:

  1. If the app is crashing due to an issue with the database, try restarting the database.
  2. If the app is crashing due to an issue with the application dependencies, try updating the dependencies.
  3. If the app is crashing due to an issue with the operating system, try restarting the operating system.