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How do you fix the call of duty error?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The "Call of Duty" error is a problem that can occur when playing the "Call of Duty" video game. The error can occur for a number of reasons, but most commonly it is caused by a problem with the game's installation or by a corrupted game file. The error can also occur if the game's files have been deleted or moved.

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1. Check the status of the Call of Duty servers to see if they are down or having issues

  1. From your desktop, open the "Command Prompt"
  2. Type "cd c:\program files (x86)\call of duty\cod4"
  3. Type "status"
  4. If the status says "down", then the Call of Duty servers are down and you will need to fix the issue. If the status says "up", then the Call of Duty servers are up and you can continue with your game play.

2. Restart your PlayStation 4

  1. Press and hold the power button on your PlayStation 4 for 10 seconds to turn off your console.
  2. Wait a few seconds and press the power button on your PlayStation 4 again to turn it on.
  3. Select "Settings" from the home screen.
  4. Select "System" from the settings menu.
  5. Select "Restart System."
  6. Allow your PlayStation 4 to restart.
  7. Once your PlayStation 4 has restarted, select "Settings" from the home screen.
  8. Select "System" from the settings menu.
  9. Select "Restart System."
  10. Allow your PlayStation 4 to restart again.
  11. Once your PlayStation 4 has restarted, select "Settings" from the home screen.
  12. Select "System" from the settings menu.
  13. Select "Restart System."
  14. Allow your PlayStation 4 to restart again.
  15. Once your PlayStation 4 has restarted, select "Settings" from the home screen.
  16. Select "System Update."
  17. Select "Yes" to install the latest system update.
  18. Select "OK" to restart your PlayStation 4.

3. Check your PlayStation 4's connection to your internet router

  1. First, ensure that your PlayStation 4 is connected to the internet.
  2. Next, check your internet connection by entering your router's IP address into a browser.
  3. If you can access the internet, then your router is working properly. If you cannot access the internet, then your PlayStation 4 may not be connected to your router properly.
  4. To connect your PlayStation 4 to your router, follow your router's instructions. If your router is a wireless router, you may need to connect your PlayStation 4 to the router with an Ethernet cable.
  5. Once your PlayStation 4 is connected to your router, enter your router's IP address into your PlayStation 4's internet browser.
  6. If your PlayStation 4 is connected to your router, you should see a page that says "PS4 is Connected." If you do not see this page, then your PlayStation 4 may not be connected to your router properly.
  7. If your PlayStation 4 is not connected to your router, you may need to reboot your PlayStation 4 and your router.
  8. If you are still experiencing problems connecting your PlayStation 4 to your router, please contact your router's manufacturer for assistance.

4. Delete the Call of Duty game data from your PlayStation 4

The first step is to open the PlayStation 4's Settings menu. Next, you need to select "System." Then, you need to select "Storage." Finally, you need to select "Deletes saved data." Then, you need to select "Call of Duty." Finally, you need to select "Delete."

5. Perform a power cycle on your PlayStation 4

  1. Turn off the PlayStation 4 by pressing the power button on the front of the system.
  2. Wait ten seconds and turn the system back on by pressing the power button.
  3. If the system fails to turn on, try pressing and holding the power button for thirty seconds.
  4. If the system still does not turn on, try using a different power outlet.

6. Reinstall the Call of Duty game on your PlayStation 4

  1. Go to the PlayStation 4’s system menu and select “system software update”.
  2. On the system software update screen, select “update from disc”.
  3. Insert the Call of Duty game disc into your PlayStation 4.
  4. Press the “X” button to start the installation process.
  5. Follow the on-screen instructions to complete the installation.
  6. Once the installation is complete, return to the system menu and select “system software update”.
  7. Select “update from disc” and then select “call of duty”.
  8. Follow the on-screen instructions to complete the installation.

If the answers above didn't work then you should also try:

  1. Contact Activision for assistance.