How to fix Discovery Plus Error 0c-c009?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The discovery plus error 0c-c009 is an error code that can occur when attempting to connect to the discovery plus service. This error code can occur for a variety of reasons, including incorrect login credentials, an unstable internet connection, or an issue with the discovery plus service itself. In most cases, this error can be resolved by simply retrying the connection attempt. However, if the error persists, it may be necessary to contact discovery plus customer support for further assistance.

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1. Restart the app

  1. From the home screen, tap the "Apps" icon.
  2. Tap the "Discovery Plus" icon.
  3. Tap the "Restart App" button.
  4. Tap the "Yes" button.
  5. Tap the "Close App" button.

2. Reinstall the app

  1. Open the App Store on your device
  2. In the App Store, locate the app you wish to reinstall
  3. Tap on the app icon
  4. If you see the Install button, tap on that
  5. If you do not see the Install button, tap on the Install from SD card button
  6. Tap on the Reinstall button
  7. Tap on the OK button
  8. Tap on the Yes button when asked to confirm
  9. When the app has been reinstalled, tap on the Open button

3. Reset the app

  1. Open the App Store on your device.
  2. In the App Store, open the Reset App button.
  3. If prompted, enter your Apple ID and password.
  4. Click Reset App.
  5. In the confirmation dialog, click Restore.
  6. If prompted, enter the App ID and password.
  7. Click Restore.
  8. If prompted, enter the User ID and password.
  9. Click Restore.
  10. If prompted, enter the Install Location.
  11. Click Restore.
  12. If prompted, enter your App Store account password.
  13. Click Restore.
  14. If prompted, enter the Language.
  15. Click Restore.
  16. Click Done.

4. Clear the cache

  1. In the Google Chrome browser, click on the three lines in the top right corner of the window.
  2. Select "Settings" from the menu that appears.
  3. In the "Settings" window, click on the "History" tab.
  4. On the "History" tab, click on the "Clear browsing history" button.
  5. Click on the "Clear Cache" button.
  6. Click on the "OK" button.

5. Delete the app and reinstall it

-Launch the Google Play Store app -Tap on the three lines in the top left corner of the screen -Select My Apps -Select the app you wish to delete and tap on the three lines in the top right corner of the screen -Select Remove from Device -Reinstall the app