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How to fix Disney + Help Center?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Disney+ Help Center is a customer service site that helps Disney+ subscribers solve problems with their accounts. One of the most common problems that Disney+ Help Center subscribers run into is error code 83.

Error code 83 means that there is a problem with the Disney+ account that is preventing it from working properly. There are a few different things that can cause this error code, but the most common cause is an incorrect email address or password.

If you are a Disney+ subscriber and you are seeing error code 83, the first thing you should do is check to make sure that you are using the correct email address and password. If you are using the correct email address and password, then the next thing you should do is try resetting your password.

If you are still seeing error code 83 after resetting your password, then you should contact Disney+ customer service for further assistance.

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1. Check the status of your account and see if there are any issues that need to be addressed

  1. Log in to your Disney account.
  2. Click on the "My Account" tab.
  3. Under "My Account Status," click on the "Check Status" link.
  4. Under "Status Details," review the information to see if there are any issues that need to be addressed.
  5. If there are any issues that need to be addressed, click on the "Fix Issues" link to take action.

2. If you are having trouble logging in, try resetting your password

If you are having trouble logging in, try resetting your password in order to fix your Disney account.

  1. Open the Disney + Help Center.
  2. Click the "Your Account" link in the top left corner.
  3. Click the "Reset Password" link in the top right corner.
  4. Enter your current email address and password in the appropriate fields, and click the "Reset Password" button.
  5. If you're having trouble logging in after resetting your password, please contact customer service.

3. Check to see if Disney+ is down for maintenance or if there are any known outages

  1. Navigate to the Disney+ website.
  2. If the website is up and running, click on the “My Account” tab located in the top left corner of the website.
  3. If the “My Account” tab is not available, click on the “Menu” tab located in the top left corner of the website.
  4. Under the “Menu” tab, click on the “Account Status” link.
  5. On the “Account Status” page, if the “Disney+” section is not present, then Disney+ is down for maintenance.
  6. If the “Disney+” section is present, then click on the “Status” link located in the “Disney+” section of the page.
  7. On the “Status” page, if the “Disney+” section is down for maintenance, then click on the “Maintenance” link located in the “Disney+” section of the page.
  8. On the “Maintenance” page, if the maintenance is for Disney+, then click on the “Update Status” link located in the “Disney+” section of the page.
  9. If the maintenance is not for Disney+, then click on the “Update Status” link located in the “Disney+” section of the page.
  10. On the “Update Status” page, if the maintenance is for Disney+, then click on the “Yes, I’m Ready” link located in the “Disney+” section of the page.
  11. If the maintenance is not for Disney+, then the page will reload and the “Yes, I’m Ready” link will be located in the “Disney+” section of the page.
  12. Click on the “Update Status” link located in the “Disney+” section of the page.
  13. On the “Update Status” page, if the maintenance is for Disney+, then the “Status” will be updated to “Up”.
  14. If the maintenance is not for Disney+, then the “Status” will be updated to “Not Available”.

4. If you're still having trouble, try contacting Disney+ customer support for help

If you're still having trouble, try contacting Disney+ customer support for help. They can help you fix your account, or provide further instructions on how to use Disney+.