Err name not resolved

What is Err name not resolved?

“Err name not resolved” is an error that usually occurs on Google Chrome when you try to log on a website and the error message pops up, informing you the web page is not available.


How can you fix Err name not resolved?

Some of the solutions to this error include clearing the cache, setting your network configuration, running Windows in a clean boot, and checking your modem router.


Please see our in-depth walk-through solutions below.

Sheila Staff Asked on August 4, 2017 in Google Chrome.
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4 Solution(s)

Solution 1. Clear cache 

“Err name not resolved” may occur due to previous data stored in Google Chrome. Clearing the cache may fix the error. Please check the instructions below on how to or watch it here on Youtube.

  1. In Google Chrome address/search bar, type in chrome://settings/clearBrowserData.

    RE: Err name not resolved

  2. In “Clear the following items from”, select “the beginning of time.”
  3. Check all checkbox below” Clear the following items from.”
  4. Then, click “Clear Browsing Data.”
Gino Genesis Marasigan Staff Answered on August 4, 2017.
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Solution 2. Set your Network configuration

“Err name not resolved” may also occur due to a misconfigured domain name system (DNS) setting. Please refresh it or configure it manually, and that may fix the error. Please see below.

Option 1. Flash and renew DNS

Watch the video below to reset the DNS if the problem is caused by a misconfigured setting. The commands are provided below.

  • ipconfig /flushdns
  • ipconfig /renew
  • ipconfig /registerdns

Option 2. Configure DNS

Configuring your DNS address might resolve the problem especially if you set DNS server to and See the instructions video below.

Gino Genesis Marasigan Staff Answered on August 10, 2017.
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Solution 3. Run Windows in a Clean boot

“Err name not resolved” may also occur if are running a software, which configures your network configuration automatically. Third-Party software may also cause the error. Running Windows in a Clean boot will disable all third-party software. Please follow the instructions below in the video.

Gino Genesis Marasigan Staff Answered on August 10, 2017.
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Solution 4: Check your modem router

“Err name not resolved” may also occur if your network configuration is set to default. Your network hardware may be the cause of the problem. Please restart your PC, and unplug your modem router for at least three minutes to rule out a desynchronized connection between your computer and the network hardware. 

Connect your device directly to your modem (if using a modem and router separately)

  1. Connect the Ethernet cable to the modem or connect directly using Wifi.
  2. Wifi: Check if you have a good signal. If not, transfer the device or the modem and router closer to each other.
  3. Ethernet cable: Check if the cable is in good condition. Test by using a spare or borrow an Ethernet cable.
  4. Try using Chrome again. 

NOTE: If all of the above does not work, call your Internet service provider. They might be the cause of the problem or the modem they provided is broken.

Gino Genesis Marasigan Staff Answered on August 10, 2017.
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