How to fix Error 0x80070002?

The 0x80070002 error is a Windows-specific error that occurs when a file or directory required for a program to run is missing. This can happen when a program is installed or uninstalled, or when a file is deleted. The 0x80070002 error can also occur if a program is trying to access a file that is not on the computer.

Users typically search for a solution by asking about:

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• Restart your computer and try again
• Try to run the program as an administrator
• Check for updates to the program
• Uninstall and reinstall the program
• Check your computer for malware
• Disable your antivirus program and try again
• Check your computer's System Restore points
• Run the System File Checker tool
• Run the DISM tool
• Reset your computer to a restore point

1. Restart your computer and try again

1. Click the Start button, then click the Power button.
2. In the pop-up menu that appears, click Restart.
3. After your computer restarts, try running the program again. If the error 0x80070002 persists, continue to the next step.
4. Click the Start button, then click the Settings button.
5. In the Settings window that appears, click Update & Security.
6. In the Update & Security window that appears, click Windows Update.
7. In the Windows Update window that appears, click Check for Updates.
8. Windows will now check for updates and install any that are available. Once the updates are installed, restart your computer and try running the program again.

2. Try to run the program as an administrator

If you are trying to install a program and you receive the error 0x80070002, you can try to run the program as an administrator in order to fix the error. To do this, right-click on the program's icon and select "Run as administrator." If you are prompted for an administrator password, enter it and click "OK." If this does not fix the problem, you may need to try another method.

3. Check for updates to the program

1. Open the Start Menu and search for "Updates".
2. Select "Check for updates" from the list of results.
3. Windows will now check for any available updates for your computer.
4. If any updates are found, they will be downloaded and installed automatically.
5. Reboot your computer for the changes to take effect.

4. Uninstall and reinstall the program

1. Click Start, then click Control Panel.
2. Double-click Add or Remove Programs.
3. In the list of currently installed programs, select the program you want to uninstall and then click Change/Remove.
4. Follow the prompts to complete the uninstallation.
5. Restart your computer.
6. Download and install the program again from the original source.

5. Check your computer for malware

There are a few different ways that you can go about checking your computer for malware in order to fix error 0x80070002. One way is to use a reputable anti-malware program and scan your computer for any potential threats. Another way is to manually check your system files and registry for any malicious entries. Finally, you can also use a system restore point to revert your computer back to a previous state if it has been infected with malware.

6. Disable your antivirus program and try again

There are a few different ways to disable your antivirus program, depending on which program you are using. Here are instructions for some of the most popular antivirus programs: Windows Defender:

1. Open the Start menu and type "Windows Defender" into the search bar.

2. Click on the first result that comes up.

3. In the Windows Defender window that opens, click on the "Settings" tab at the top.

4. Scroll down to the bottom of the settings list and turn off the "Real-time protection" option.

5. Close the Windows Defender window. Norton Antivirus:

6. Open the Start menu and type "Norton" into the search bar.

7. Click on the first result that comes up.

8. In the Norton window that opens, click on the "Settings" tab at the top.

9. Scroll down to the bottom of the settings list and turn off the "Antivirus" option.

10. Close the Norton window. McAfee Antivirus:

11. Open the Start menu and type "McAfee" into the search bar.

12. Click on the first result that comes up.

13. In the McAfee window that opens, click on the "Settings" tab at the top.

14. Scroll down to the bottom of the settings list and turn off the "Antivirus" option.

15. Close the McAfee window.

7. Check your computer's System Restore points

1. Go to Start > All Programs > Accessories > System Tools > System Restore
2. From the System Restore window, click on the "Create a new restore point" option
3. In the next window, give your restore point a name and description, then click on the "Create" button
4. Once the restore point is created, click on the "Close" button
5. To check your computer's system restore points, go to Start > All Programs > Accessories > System Tools > System Restore
6. From the System Restore window, click on the "Restore my computer to an earlier time" option
7. In the next window, select the most recent restore point from the "On this list, click a restore point" list, then click on the "Next" button
8. In the next window, click on the "Finish" button
9. Your computer will now restart and you should see the "System Restore Complete" window when it finishes

8. Run the System File Checker tool

Click Start, and then type cmd in the Search box. In the search results list, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. At the command prompt, type the following command, and then press ENTER: sfc /scannow The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

9. Run the DISM tool

1. Download the DISM tool from the Microsoft website.
2. Run the downloaded file to install the tool.
3. Open the DISM tool and select the option to "Fix errors".
4. Follow the on-screen instructions to fix error 0x80070002.

10. Reset your computer to a restore point

1. Open System Restore by clicking the Start button . In the search box, type System Restore, and then, in the list of results, click System Restore.‌ If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
2. Click Choose a different restore point, and then click Next.
3. Click a restore point that was created before you began to experience the issue, and then click Next.
4. Click Finish.