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Q: How do I fix error code 0x80070002?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

The 0x80070002 error code is a Windows Update error. This error code means that the Windows Update service is not running. The Windows Update service is responsible for downloading and installing updates for Windows. If the service is not running, Windows will not be able to check for or install updates.

There are a few reasons why the Windows Update service might not be running. The service may have been stopped manually, or it may have been disabled by a third-party program. Another possibility is that the service is not configured correctly.

If you are seeing the 0x80070002 error code, you can try restarting the Windows Update service. If that does not work, you may need to reconfigure the service or disable any third-party programs that are interfering with it.

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1. Restart your computer

  1. Restart your computer.
  2. Press the F8 key repeatedly during the startup process to open the Boot Menu.
  3. Select Safe Mode with Networking.
  4. Press the Enter key to start the computer in Safe Mode with Networking.
  5. Click on the "Restart" button to restart your computer.
  6. After your computer restarts, press the F10 key to open the Boot Menu again.
  7. Select "Advanced Options" from the Boot Menu.
  8. Press the Enter key to open the Advanced Options Menu.
  9. Under the "Restart Options" section, select "Restart System Now."
  10. Click on the "Restart System Now" button to restart your computer.

2. Check for updates and install any that are available

  1. Go to Start and type "Windows Update."
  2. Click on the "Check for updates" button.
  3. If there are any updates available, Windows will show you a list of them and ask if you want to install them.
  4. Click on the "Install updates" button.
  5. Windows will then start installing the updates.
  6. Once the updates are installed, you will be prompted to restart your computer.
  7. After your computer has restarted, you will be able to check for updates again.

3. Run the Windows Update Troubleshooter

The steps to run the Windows Update Troubleshooter vary depending on the edition of Windows. For Windows 10 and Windows 8.1, the steps are:

  1. On the Start screen, type winupdate.
  2. In the search results, select Windows Update.
  3. On the Windows Update screen, click Troubleshoot Problems.
  4. In the Troubleshoot Problems window, click Windows Update Diagnostic.
  5. On the Windows Update Diagnostic screen, click Next.
  6. On the Windows Update Diagnostic screen, click Run.
  7. On the Run screen, type wuauclt.exe and press ENTER.
  8. On the Windows Update Diagnostic screen, click Next.
  9. On the Windows Update Diagnostic screen, click Run again.
  10. On the Run screen, type wuauclt.exe and press ENTER.
  11. On the Windows Update Diagnostic screen, click Next.
  12. On the Windows Update Diagnostic screen, click Run again.
  13. On the Run screen, type wuauclt.exe and press ENTER.
  14. On the Windows Update Diagnostic screen, click Next.
  15. On the Windows Update Diagnostic screen, click Check for updates.
  16. If updates are found, click Install updates.
  17. If updates are not found, click Next.
  18. On the Windows Update Diagnostic screen, click Finish.

4. Reset the Windows Update Components

  1. Open the Control Panel.
  2. Click on "Windows Update" in the left pane.
  3. On the "Windows Update" window, click on the "Advanced" button.
  4. On the "Advanced" window, click on the "Reset Windows Update Components" button.
  5. On the "Reset Windows Update Components" window, click on the "Reset" button.
  6. Click on the "Finish" button.

Still not working? maybe try one of these options:

  1. Delete the SoftwareDistribution folder.
  2. Register the Windows Update DLLs.
  3. Restore the Windows Update Services Registry Keys.
  4. Re-enable the Windows Update Services.
  5. Try to update Windows again.