How do you fix Disney+ error code 92?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

There are a few reasons why you might see error code 92 when trying to watch Disney+. The most common reason is that your internet connection is too slow or unstable to stream video. This can be caused by things like a poor WiFi signal, using a VPN, or having too many devices connected to your network. Another possibility is that there is an issue with Disney's servers. This can happen if there is high demand for the service or if there is scheduled maintenance. If you see error code 92, try restarting your device, checking your internet connection, and making sure there are no issues with Disney's servers before trying again.

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1. Check your internet connection

  1. Open Chrome and type "chrome://settings" into the address bar.
  2. Click on the "Advanced" button.
  3. Under "Network" click on the "Settings" button.
  4. Under "Connection" click on the "Test Connection" button.
  5. Enter your Disney Plus user name and password.
  6. Click on the "OK" button.
  7. If the test connection is successful, the error code 92 should disappear.

2. Clear your cookies and cache

  1. Open your browser and navigate to https://disney.com
  2. Click on the “My Account” button in the top right corner of the page
  3. Under “My Account”, click on the “Cookies and Site Data” link
  4. On the “Cookies and Site Data” page, click on the “Clear Cookies and Clear Cache” button
  5. Click on the “Clear Cookies and Clear Cache” button again to confirm
  6. If the error code 92 still persists, please contact customer service for further assistance.

Still not working? maybe try one of these options:

  1. Try again later
  2. Contact Disney customer support