Error Code WS-36812-0

Error Code WS-36812-0 is an error that usually occurs on PlayStation 4. It may indicate an error with the invitation to join a party.

Staff Asked on April 27, 2018 in Playstation.
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3 Solution(s)

Solution 1. Relogin your Account

Error Code WS-36812-0 may mean that your account might have been desynchronized with the PSN network or you might have a cache problem in your console. See guide below to fix the problem.

  1. Go to Settings.
  2. Then go to Network/Account Management.

    RE: Error Code WS-36812-0

  3. Then Sign-out.
  4. Turn off and unplug the console to the power source for at least three minutes.
  5. Then turn it on. 
  6. Go back to Network/Account Management.
  7. Sign back in.
Staff Answered on April 29, 2018.
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Solution 2. Date and Time Set Using the Internet

Error Code WS-36812-0 may appear when your Date and Time settings are not synchronized with the internet Time and Date. Go to Settings and set it correctly to fix the problem. See guide below.

  1. Go to Settings.
  2. Scroll down and select Date and Time.

    RE: Error Code WS-36812-0

  3. Then select Date and Time Settings.
  4. Then select Set Using Internet.
  5. Your TimeZone must also be correct.

    RE: Error Code WS-36812-0

  6. And enable Adjust Daylight Saving Automatically.
Staff Answered on April 29, 2018.
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Solution 3. Check for System Update

Error Code WS-36812-0 may also be caused by a new System Software Update. The PSN might have detected your console is not up to date, and diagnose it as Error Code WS-36812-0.

To check for updates, go to Settings and look for System Software Update.

If not update was found, try to confirm it in Safe Mode. To access Safe Mode, please see below.

  1. Turn off the PlayStation 4.
  2. Connect your PlayStation 4 DualShock 4 controller using the USB cable.
  3. Press and hold the power button for at least seven seconds. The second beep  is the indicator to release the power button,
  4. Press PS button on the controller. 

    RE: Error Code WS-36812-0

  5. You should be able to access the safe mode. Please select Update System Software.
  6. If an update is available, update it. Wait until the process is over.
Staff Answered on April 29, 2018.
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