H7353 is an error code that is displayed when Netflix is unable to connect to the internet. This can be caused by a number of things, including a poor internet connection, a problem with your computer's firewall, or a problem with Netflix's servers.
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- netflix error code h7353
- netflix error h7353
1. Check your internet connection
- Open your internet browser and type "netstat -an" at the prompt. This will open a window that displays all the active connections on your computer.
- Look for a line that says "TCP: ecc0056 LISTEN: 8" and note the IP address that is listed.
- Next, open a command prompt and type "ping that IP address" to test your connection. If the ping succeeds, then you know that your network connection is working. If the ping fails, then you will need to troubleshoot your network connection.
- If the ping still fails, you will need to check your internet connection settings. To do this, open your internet browser and type "cmd" into the address bar. This will open a command prompt.
- Next, type "ipconfig /all" at the prompt and note the IP address, gateway address, and DNS server addresses.
- Next, open a command prompt and type "netsh int ip reset" at the prompt. This will reset your IP address and gateway address.
- Finally, type "netsh int ip set dns 192.168.1.1" at the prompt and note the new DNS server address.
2. Try restarting your device
- Open the "Settings" app on your device.
- Select "General."
- Select "Reset."
- Select "Yes."
- Select "Restart."
- After your device has restarted, select "Netflix" from the app menu and try watching a show.
3. Update your Netflix app
- Open the Netflix app on your device.
- Tap on the three lines in the top left corner of the screen.
- Select Settings.
- Under "General," tap on "Update App."
- Enter your password and tap on "Update App."
- If there are any updates available, they will be displayed. Tap on "Update App."
- Your device will be restarted if there are any updates required. Once the update is complete, your device will return to the main screen.
4. Check for updates to your operating system
- From the Start menu, search for "Windows Update."
- When the Windows Update window pops up, click on the "Check for updates" button.
- On the next screen, click on the "View Available Updates" button.
- Finally, click on the "Update Now" button to download and install any available updates.
5. Delete and reinstall the Netflix app
- Open the Google Play Store on your device and search for Netflix.
- Once the Netflix app is found, tap on it and then tap on the Install button.
- Once the app is installed, open it and sign in with your Netflix account.
- Tap on the Menu button and then on the Settings button.
- Under the General tab, tap on the App Store and Play Store link.
- Once the link is open, tap on the Delete button next to the Netflix app.
- Confirm the deletion by tapping on the Delete button again.
- Open the Google Play Store on your device and search for Netflix again.
- Once the Netflix app is found, tap on it and then tap on the Install button.
- Once the app is installed, open it and sign in with your Netflix account.
- Tap on the Menu button and then on the Settings button.
- Under the General tab, tap on the App Store and Play Store link.
- Once the link is open, tap on the Install button next to the Netflix app.
- Confirm the installation by tapping on the Install button again.
- Once the app is installed, open it and sign in with your Netflix account.
- Tap on the Menu button and then on the Settings button.
- Under the General tab, tap on the App Store and Play Store link.
- Once the link is open, tap on the Open button next to the Netflix app.
- The Netflix app will now open and you will be able to view your movies and TV shows.
Some users might also have success with the following opitons:
- Contact Netflix customer service