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How do I fix an error with OneDrive?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

One drive error means that there is an issue with the connection between the OneDrive app and the OneDrive service. This can be caused by a number of things, including problems with the internet connection, the OneDrive app, or the OneDrive service.

Users typically search for a solution by asking about:

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1. Restart your computer and try again

  1. Press and hold the power button for 10 seconds
  2. Release the power button and wait for your computer to restart
  3. Press and hold the F8 key as your computer starts to restart
  4. Use the arrow keys to select the Troubleshoot option
  5. Use the arrow keys to select the Advanced Options option
  6. Use the arrow keys to select the Startup Settings option
  7. Use the arrow keys to select the Restart option
  8. Press the R key to restart your computer

2. Check for updates and install any available updates

  1. In the left-hand column, under "Updates," click "Check for updates."
  2. In the "Update Services" window that opens, under "Available updates," click "Show all updates."
  3. In the list of updates, select the update that you want to install.
  4. If the update requires a restart, click "Restart now."
  5. After the update is installed, close Windows Update.
  6. If you are still having problems, you can try to fix the drive error by following the steps in the "Fix one drive error" section.

3. Run the built-in troubleshooter and follow the instructions

The steps to run the built-in troubleshooter are as follows:

  1. Open the Windows 10 Start menu.
  2. Click on the Settings icon.
  3. Click on the System icon.
  4. Click on the Advanced system settings link.
  5. Click on the Troubleshoot link.
  6. Click on the Advanced troubleshooting options link.
  7. Click on the Drive errors link.
  8. Click on the Next button.
  9. Click on the Fix errors on this drive option.
  10. Click on the Next button.
  11. Click on the Finish button.
  12. Close the Advanced system settings window.

Some users might also have success with the following opitons:

  1. Uninstall and reinstall the OneDrive app.
  2. Reset the OneDrive sync client.
  3. Contact Microsoft support.