The 0xc1900107 error code typically occurs when an outdated or corrupt driver is installed on the computer. This can happen when a user manually updates a driver without first checking to see if a more recent driver is available from the manufacturer. It can also happen if a computer is upgraded from one version of Windows to another and the older driver is not compatible with the new version of Windows. In either case, the solution is to remove the outdated or corrupt driver and install the most recent driver from the manufacturer.
1. Restart the computer and try again
The steps to perform a restart on a computer vary depending on the type of computer and the operating system installed on it. However, the most common procedure for restarting a computer is to press the power button to turn it off, wait a few seconds, and then turn it back on. If the computer is running Windows, holding down the power button until the computer shuts down may also work. If the problem persists after trying these steps, please provide the support representative with the error code you received.
2. Check for updates and install any available updates
- Open Settings on your device.
- Tap on the System Update tab.
- Tap on the Check for updates button.
- If there are any updates available, they will be displayed. Tap on the Install updates button.
- Once the updates have been installed, you will be prompted to restart your device. Tap on the Reboot now button.
3. Reset the Windows Update Components
Reset the Windows Update Components:
- Open the Start menu and type "services.msc" into the search box.
- Right-click on the "Windows Update" service and select "Restart."
- After the restart, wait until the "Windows Update" service has restarted and then select "Check for Updates."
- If there are any updates available, Windows will prompt you to install them. If there are no updates available, Windows will tell you that the service is not configured to update.
- To configure Windows Update to update automatically, follow the steps in the "How to Enable Automatic Updates for Windows 8 and Windows 8.1" document that is included with your copy of Windows.
4. Delete the SoftwareDistribution folder
The steps to delete the SoftwareDistribution folder are as follows:
- Open the Start menu and type "cmd".
- When the Command Prompt window opens, type the following command and press Enter: cd C:\Windows\System32
- Next, type the following command and press Enter: del SoftwareDistribution
- Finally, type the following command and press Enter: shutdown -r now
Some users might also have success with the following opitons:
- Run the Windows 10 Update Troubleshooter.
- Perform a clean boot.
- Run the DISM tool.
- Contact Microsoft support.