PS4 error ce 33986-9 is an error that usually occurs due to an internet connection error or the PlayStation Network (PSN) is undergoing maintenance.
Some of the solutions to this error include testing your internet connection and configuring the PS4 Network Setting.
Please see our in-depth walk-through solutions below.
PS4 error ce 33986-9 is an error if you could not reach the PSN server. It could be the Playstation server is undergoing maintenance, if it does wait until the server is up. However, if your internet connection is having an issue. There are lots to test for. Please see below for the guides.
Firstly, please normally shut down your PS4 and unplug it. Then, turn off and unplug your router and modem for at least 30 to 1 min. After this, power on all device and try to check if you could connect.
If you could not connect test your internet speed by accessing speedtest.net using your PC or your Mobile phone. If the output of the speedtest.net is equal or nearly equal to your subscription, your PS4 connection has the problem. Otherwise, your ISP is the cause, if it is the ISP call them or try another day.
Try to connect through another network setup, if you’re using ethernet cable try using WiFi or vice versa. If both are having the error, connect directly to the modem, then reset your modem to restore its default setting and try again. However, if one of the setups is running smoothly, please see below.
For WiFi problem, look for a spot with a better WiFi signal.
For Ethernet cable problem, replace the cable. You could also try using other router or modem ports.
PS4 error CE 33986-9 might be caused by your router. Try to configure your router to set an IP address only for your PS4. To do this. watch it here on YouTube or see instruction below.
Step 1. Copy the MAC Address of the PS4
Step 2. Access your router