PS4 error NP 34993-8

What is ‘PS4 error NP 34993-8’?

“PS4 error NP 34993-8” is a connection error that usually occurs when the server is undergoing maintenance. The error is characterized by the user having problems connecting to the game server temporarily. The error may indicate that the server used to authenticate games is down during the maintenance.

The error may also occur when the user is trying to activate their primary account and when they are trying to restore licenses. When this happens, the user is usually unable to play games on their device. The error may also manifest as “Cannot restore some licenses.”


How can you fix ‘PS4 error NP 34993-8’?

Some of the common fixes include:

  • Checking PlayStation Network for maintenance
  • Changing the user account


Please see our in-depth walk-through solutions below.

Staff Asked on October 4, 2017 in Playstation.
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2 Solution(s)

Solution 1. Check PlayStation Network or game server for maintenance

“PS4 error NP-34993-8” could be caused by either the PlayStation Network server or the game you are playing is temporarily down. Please check it here for PSN server and for the game, check their official website or social media account. Please wait until the PSN or the game server is up and running.

Staff Answered on January 3, 2018.
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Solution 2. Change user account

“PS4 error NP-34993-8” could also be caused by a glitch or bug in restoring licenses, which is still messing with the user until now.  The way to counter this glitch or bug is to change user accounts. See instructions below.

  1. Go to Power
  2. Select Log Out of PS4
  3. Select another account.
  4. Then, go to Setting.
  5. Select PlayStation Network / Account Management.

    RE: PS4 error np 34993-8

  6. Select Activate as Your  Primary PS4.
  7. Then, go back to the game and restoring licenses.
  8. Repeat the process but use your main account.
Staff Answered on January 3, 2018.
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