The PS4 error code np-39226-2 is a network error that can occur when the PS4 is unable to connect to the PlayStation Network. This error can be caused by a number of factors, including a poor internet connection, a problem with the PS4's network settings, or a problem with the PlayStation Network itself.
Other common searches for this error include:
- ps4 error code np-39226-2
- ps4 error np-39226-2
- Restart your PS4 system
- Go to [Settings] > [Network] > [Set Up Internet Connection], and then select [Custom]
- Set the DNS Settings to Manual and then enter the Primary DNS and Secondary DNS values
- Save your changes and then restart your PS4
- Update your PS4 firmware to the latest version
- Contact Sony PlayStation support
1. Restart your PS4 system
- Turn off your PS4 system.
- Unplug the power cord from the wall outlet.
- Wait at least 10 seconds.
- Plug the power cord back in to the wall outlet.
- Turn on your PS4 system.
- Select "Restart System" on the main menu.
- Follow the on-screen instructions.
2. Go to [Settings] > [Network] > [Set Up Internet Connection], and then select [Custom]
- Select [Settings] from the main menu.
- Select [Network] from the Settings menu.
- Select [Set Up Internet Connection] from the Network menu.
- Select [Custom] from the Settings menu.
- Select the appropriate connection type from the Connection Type drop-down menu.
- Enter the appropriate information in the Connection Name and Server Address fields.
- Select the appropriate connection speed from the Connection Speed drop-down menu.
- Click [OK].
3. Set the DNS Settings to Manual and then enter the Primary DNS and Secondary DNS values
- On your PlayStation 4 system, go to Settings.
- Under System, select Network.
- Under General, select DNS.
- Under Primary DNS, type the IP address of your router.
- Under Secondary DNS, type the IP address of your secondary DNS server.
- Press the Menu button on your PlayStation 4 controller, and then select Save.
4. Save your changes and then restart your PS4
- Go to the PS4's main menu
- Select "Settings"
- Select "System"
- Select "Restart System"
- Select "Yes" to restart your PS4
5. Update your PS4 firmware to the latest version
- If you have not already done so, connect your PlayStation 4 to the internet.
- From the main menu, choose "System Update."
- Follow the on-screen instructions to update your PS4 firmware.
- After the update is complete, restart your PlayStation 4.
- If you are still experiencing errors, please contact PlayStation Support.
6. Contact Sony PlayStation support
- Go to the PlayStation website and sign in.
- Click on “Settings” in the top menu.
- Select “System” from the left-hand menu.
- Under “System Information”, scroll down to the “Error Messages” section and click on the “NP-39226-2” link.
- In the “Error Message” box, you will see a “Details” section. In this section, you will be able to see the exact error code, as well as a list of possible solutions.
- If you are able to fix the problem yourself, click on the “Fix” button. If not, click on the “Contact Sony” button to get help from PlayStation support.