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PS4 error WC 40355-7

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By Ariane and GenesisUpdated on June 3rd, 2022

What is PS4 error WC 40355-7?

PS4 error WC 40355-7 is an error that usually occurs when trying to purchase from PlayStation Store. It could be caused by information such as the address not matching.

How can you fix PS4 error WC 40355-7?

Some of the solutions to this error include using the master account and activating your PlayStation Store card.

Please see our in-depth walk-through solutions below.

1. Use Master Account

PS4 error WC 40355-7 may occur when you purchase from the PlayStation Store using your sub-account. According to Sony PlayStation, Sub Accounts "do not have a wallet" so any transaction is void. Please use your master account to purchase from PlayStation Store. To sign in to the master account, please see below.

Use Master Account
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  1. Select the power logo.

  2. Select Log out of PS4.

  3. And select the Master account. Usually, master account is the first account you can select.

NOTE: If you have already used your master account to purchase from PlayStation Store and the PS4 error WC 40355-7 still occurs, this may be caused by the game developer itself. There may have a problem with their server. Try to purchase from them at another time or day.

2. Activate PlayStation Store card

PS4 error WC 40355-7 may also occur if you are encountering a problem with your PlayStation Store card. It may be due to the retailer where you purchased the card. They may not have activated the card yet. Go back to the retailer and ask them to activate it and ask for a verification.