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How do you fix sign-in error code 50126?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The sign-in error code 50126 is a problem with the user's account credentials. This error code happens when the user's account is not able to be authenticated by the server. This can happen for a variety of reasons, including when the user's account is not active, when the account is locked, or when the account credentials are incorrect.

You are here because you have a question about:

  • sign-in error code 50126
  • sign in error code 50126

1. Check your internet connection and try again

  1. Check that your internet connection is working by visiting www.speedtest.net.
  2. If your internet connection is working, try signing in again using your user name and password.
  3. If you still have the sign-in error code 50126, please contact the customer service of your wireless or internet service provider.

2. Make sure you're using the correct email address and password

  1. If you are unable to sign in to your account, first make sure you are using the correct email address and password.
  2. If you are using the correct email address and password, but are still experiencing sign-in error code 50126, please try resetting your password.
  3. If you are still experiencing sign-in error code 50126, please contact customer service to resolve the issue.

3. Try resetting your password

  1. Click on the “Forgot your password?” link located on the login screen.
  2. Enter your email address and click on the “Create a new password” button.
  3. Confirm your new password and click on the “Reset your password” button.
  4. Enter your new password and click on the “Reset your password” button.
  5. If the password reset process fails, please contact support.

If you didn't find success with an option above, then try:

  1. If you're still having trouble, contact your email provider for help.