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How do I fix the tvpad server status?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

TVPad is a streaming media device that allows users to watch online content from a variety of Chinese channels. The device connects to the internet via an Ethernet or Wi-Fi connection and streams video content to a television or other display.

TVPad servers are located in China and are used to stream video content to users. The servers may be down for maintenance or due to technical difficulties. When this happens, users may see an error code on their screen.

The most common error code is "TVPad Server Status: 7". This error code means that the TVPad servers are down or are experiencing technical difficulties.

Users may also see the "TVPad Server Status: 6" or "TVPad Server Status: 8" error codes. These error codes indicate that the TVPad servers are up and running, but that the user's connection to the servers is experiencing difficulties.

If you see an error code on your screen, you can try to reconnect to the TVPad servers by restarting your device or by connecting to a different Wi-Fi network.

Users typically search for a solution by asking about:

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1. Restart the tvpad server

  1. In the TVpad Server admin panel, click on the "Restart" button on the top toolbar.
  2. In the "Restart TVpad Server" dialog box, enter your TVpad Server administrator password and click on the "Restart" button.
  3. TVpad Server will restart and the status message "TVpad Server is restarted" will be displayed.

2. Check the tvpad server logs for errors

  1. Open a command prompt and change to the tvpad server directory.
  2. Type "logs" and hit enter.
  3. Review the output for errors.
  4. Fix any errors and restart the tvpad server.

3. Check the tvpad server configuration

  1. In a web browser, go to the TVPad server's IP address or hostname.
  2. Enter the admin password.
  3. Click the "System" tab.
  4. Check the "Status" row to see if the server is up and running.
  5. If the server is not up and running, click the "Tools" tab and then click the "Server Status" button.
  6. Enter the "Server Name" and "Server Address" information, and then click the "OK" button.
  7. Check the "Status" row to see if the server is up and running.

4. Check the tvpad server network connection

  1. In a web browser, enter the following address: http://<TVPAD_SERVER_IP>/tvpad/status
  2. In the results page, you should see the following information: Server status: Online
  3. If the server status is not Online, follow the instructions below to verify and fix the network connection. a. Verify that the TVPAD_SERVER_IP is correct. b. Verify that the network cable is correctly connected to the TVPAD_SERVER_IP and the TVPAD_SERVER. c. Verify that the network firewall is not blocking the TVPAD_SERVER_IP. d. Verify that the TVPAD_SERVER_IP is not in a restricted area.
  4. If the network connection is still not working, follow the instructions below to fix the TVPAD_SERVER_IP and TVPAD_SERVER. a. If the TVPAD_SERVER_IP is correct, verify that the network cable is correctly connected to the TVPAD_SERVER_IP and the TVPAD_SERVER. b. If the TVPAD_SERVER_IP is not in a restricted area, you can change the TVPAD_SERVER_IP by following the instructions below. c. If the TVPAD_SERVER_IP is not correct, you can redeploy the TVPAD_SERVER by following the instructions below. d. If the TVPAD_SERVER_IP is in a restricted area, you can contact the network administrator to have the TVPAD_SERVER_IP changed.

Still not working? maybe try one of these options:

  1. Check the tvpad server hardware.