Xbox 360 error code E69

Xbox 360 error code E69 is an error that usually occurs when there is a problem with the console.

Staff Asked on February 2, 2018 in Xbox.
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2 Solution(s)

Solution 1. Isolate all peripherals 

“Xbox 360 error code E69” appears when your Xbox 360 diagnose a faulty peripheral is connected. It could be the display cable or a USB storage device. To isolate the peripherals, remove all peripheral that is connected to your Xbox 360 except the power cable. Power on the Xbox 360, then reconnect the peripheral one by one, until the power button led light turns red. The red light indicates that the newly connected peripheral is faulty and should be replaced. If all peripherals are reconnected and the led light is still green, it concluded that it is a loose peripheral connection.

Staff Answered on February 27, 2018.
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Solution 2. Test your Hard disk drive (HDD)

If all peripherals were proven good, it is possible that the caused of “Xbox 360 error code E69” is your hard disk drive. Try to reconnect the hard disk drive it could also be a loose connection. If the reconnection was unsuccessful. Remove your hard disk drive to your Xbox 360 and test it using a computer.

  1. Remove Xbox 360 hard disk drive.
  2. Look for a working PC and connect the hard disk drive.
  3. Turn on the computer.
    NOTE: If the computer did not detect it, your hard disk drive could be faulty.
  4. If it is detected, see this YouTube link here how to test a hard disk drive.

Any defect found on your Xbox 360 hard disk drive, will result in a replacement to fix the problem. If proven defective, order a Hard disk drive to Xbox Online Service Center. If the test resulted good, your Xbox 360 HDD SATA cable might be faulty, try to buy a new one.

Staff Answered on February 27, 2018.
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