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How to fix xbox.com/xboxone startuperror?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The xbox com xboxone startuperror is a error code that is caused by a problem with the Xbox One startup process. This error code can be caused by a number of things, but most commonly it is caused by a problem with the Xbox One's hard drive or by a problem with the Xbox One's operating system.

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1. Restart your Xbox One console

  1. Press and hold the Xbox button on your controller.
  2. When the "Xbox power on" menu appears, release the Xbox button.
  3. Press the power button on your console to turn it off.
  4. Hold the Xbox button and the power button at the same time to turn your console back on.
  5. If the console still won't start, try restarting it in Safe Mode. To do this, follow these steps: a. Press the Xbox button to open the "Xbox power on" menu. b. Select "Restart console." c. If you have a digital copy of your game, select "Restart game." If you don't have a digital copy, select "Restart system."
  6. After your console restarts, select "OK."
  7. If the problem still persists, try reinstalling the game.

2. Power cycle your Xbox One console

  1. Turn off your Xbox One console by pressing the power button on the front.
  2. Unplug your Xbox One console from the power supply.
  3. Wait 30 seconds, and plug in your Xbox One console to the power supply.
  4. Press the power button on the front of your Xbox One console to turn it on.
  5. If you are prompted to enter your Xbox One console password, do so.
  6. If you are not prompted to enter your Xbox One console password, your Xbox One console is ready to use.

3. Delete the offending app or game from your Xbox One console

  1. If you are deleting an app, first open the Xbox One settings and navigate to "apps and games."
  2. Next, find the app you want to delete and select it.
  3. Next, select "remove" from the menu options.
  4. If you are deleting a game, first open the Xbox One settings and navigate to "games."
  5. Next, find the game you want to delete and select it.
  6. Next, select "remove" from the menu options.
  7. If you are unable to delete the offending app or game, you may need to remove the hard drive from your Xbox One and reinstall the console.

4. Perform a hard reset of your Xbox One console

  1. From the home screen, press the Xbox button to open the guide.
  2. Select Settings.
  3. Select System.
  4. Select Reset console.
  5. Follow the on-screen instructions.

If you didn't find success with an option above, then try:

  1. Reinstall the offending app or game on your Xbox One console.
  2. Contact Xbox Support for further assistance.