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How do I fix the Xbox error code 0x87e50031?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The xbox error code 0x87e50031 is a problem that occurs when the xbox is unable to connect to the internet. This can happen for a number of reasons, including:

-The xbox is not properly connected to the internet

-There is a problem with the router or modem

-The DNS server is not responding

-There is a problem with the xbox's network adapter

This error can be frustrating because it can be difficult to determine the cause. However, there are a few things that can be tried in order to fix the problem.

-Restart the xbox and try again

-Check the connection and make sure everything is plugged in properly

-Power cycle the modem and router

-Contact your ISP and make sure there are no outages in your area

-Try using a different DNS server

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1. Restart the Xbox and try again

  1. Once you have located the Xbox error code, you need to press the power button to turn off your Xbox.
  2. Next, hold down the Xbox power button for 10 seconds to restart the console.
  3. Once your Xbox has restarted, you can try to fix the error code by restarting the Xbox again.

2. Delete the game and redownload it

  1. Open your xbox one game console and go to " settings "
  2. Select " system "
  3. Select " storage "
  4. Select " games "
  5. Select the game you want to delete and press the "X" button
  6. Select " delete game "
  7. Press the "Y" button to confirm
  8. Select " redownload game "
  9. Enter your xbox live account details and press the "A" button
  10. Select " yes " to confirm

3. Clear the Xbox cache

In order to clear the Xbox cache, follow these steps:

  1. On your Xbox, go to Settings.
  2. Select System and then Storage.
  3. Select System Storage and then select your Xbox's hard drive.
  4. Select the files and folders that you want to delete.
  5. Select Delete.
  6. Restart your Xbox.

Some users might also have success with the following opitons:

  1. Check for updates for the game.
  2. Contact Xbox support.