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How do I fix the error code 771 on Directv.com?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The directv.com/771 error code is a signal loss error that can be caused by a variety of factors, including bad weather, a loose cable connection, or a problem with your satellite dish. This error code can be frustrating, but there are a few things you can try to fix it. First, check your connections to make sure they are tight and secure. Next, try resetting your receiver by unplugging it for a few minutes and then plugging it back in. If the error code persists, you may need to call your satellite provider for assistance.

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1. Check all cable connections and make sure they are secure

  1. Verify that all cables are plugged in securely
  2. Check for any bent or damaged cables
  3. Inspect the wire connections on each cable
  4. Test each cable connection by connecting one end to a power source and the other end to a TV
  5. If there are any issues with the cable connections, fix them using the following steps
  6. Reconnect the cables to the TV
  7. Reset the directv.com/771 router
  8. Re-initialize the directv.com/771 account

2. Reset your receiver by unplugging it from the power outlet for 60 seconds

  1. Turn off your receiver by unplugging it from the power outlet.
  2. Wait 60 seconds and plug it back in.
  3. If your receiver displays directv.com/771 error, follow the on-screen instructions to reset it.

3. Clear the cache and cookies on your web browser and try accessing the site again

  1. On your web browser, click on the "Tools" menu and select "Internet Options."
  2. Under the "General" tab, click on the "History" button.
  3. On the "History" page, select the "Clear History" button.
  4. Click on the "Close" button to close the "Internet Options" window.
  5. In the "Tools" menu, select "Browser" and click on the "Clear Cookies" button.
  6. Click on the "Close" button to close the "Browser" window.
  7. Reload the directv.com/771 page in your web browser.
  8. If the issue still persists, please contact our customer service team at 1-800-322-2392.

4. Try accessing the site from a different web browser or device

  1. Open a new web browser and type directv.com in the address bar.
  2. Click on the “Go” button.
  3. Click on the “OK” button.
  4. Enter your login information and click on the “Log In” button.
  5. If you are unable to access the site, please click on the “Contact Us” link on the home page and provide your directv.com account information.

5. Contact your Internet service provider and make sure there are no issues with your connection

  1. Contact your Internet service provider and ask them to check your connection to directv.com/771.
  2. If there are any issues with your connection, your provider will likely need to fix them.
  3. Make sure to keep track of the progress of the repairs so you know when everything is back to normal.

6. Contact DIRECTV customer service for further assistance

If you are experiencing an issue with directv.com/771, you may need to follow these steps: First, try restarting your computer. This can fix some common issues with websites. If that does not work, you can try troubleshooting your browser. Some common issues with websites can be corrected by changing your browser settings. If that does not work, you can try contacting customer service. Here are the steps you should take: First, search for your issue on directv.com/771 and try to find a solution. If you are still having problems, you can contact customer service by phone. Here are the numbers for directv customer service: Phone Number: 1-888-234-2378 TTY Number: 1-888-234-2278 If you are having trouble communicating with customer service, you can also email them. Here is the email address for directv customer service: [email protected]