Kindle critical battery error

What is Kindle critical battery error?

Kindle critical battery error is an error that usually occurs when Kindle is stuck on empty battery screen or is stuck on the charging screen.

 

How can you fix Kindle critical battery error?

Some of the solutions to this error include:

  • Charging your device
  • Replacing the charger or battery

 

Please see our in-depth walk-through solutions below.

Staff Asked on November 30, 2017 in Amazon Kindle.
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2 Solution(s)

Solution 1. Charge your device 

Kindle critical battery error may appear when your Kindle’s battery is 100% empty. To fix this, please see below.

  1. Connect the charger to your Kindle, then plug it into the outlet.
    Please do not use your computer to charge your Kindle. It will take more time than using a power outlet.
  2. Now, check if the charger LED light is on.
    If not, remove it for a while then reconnect the charger again. Try until it lights up.

    RE: Kindle critical battery error

  3. After that, let your Kindle charge for at least three to five hours so the battery will be fully charged.

If it does not charge, try another charger. If it does not work, your battery might be dead. Please bring your Kindle to an authorized service center.

Staff Answered on November 20, 2017.
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Solution 2. Replace the Charger or Battery

Kindle critical battery error persists, your battery or charger could be defective. Try to use another charger, and repeat the process in Solution 1. If it charges, replace your charger. If it does not, send your Kindle to a service center if it is within warranty because the battery might be dead or the mainboard has a defect. If the warranty is null or void, buy a battery replacement and repeat Solution 1. 

If the battery replacement does not work, your mainboard could be defective, which may not be worth replacing since the cost of the mainboard is like buying a new Kindle. 

RE: Kindle critical battery error

Staff Answered on February 11, 2018.
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