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How to fix Showtime error code 401?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

The Showtime Error Code 401 is a problem that can occur when trying to watch Showtime online. This error code usually appears when there is a problem with the user's account or subscription. It can also occur if the user's internet connection is not working properly. There are a few things that can be done to fix this error code. First, the user should check their account to make sure everything is working properly. If there is a problem with the account, the user should contact Showtime customer service. Second, the user should check their internet connection to make sure it is working properly. Third, the user should try restarting their computer or device. If the error code persists, the user should contact Showtime customer service for further assistance.

1. Check your internet connection

  1. On your computer, open a web browser and type "https://support.showtime.com/" into the address bar.
  2. On the Support page, click the "Connection Status" link.
  3. On the Connection Status page, under "Status," click the "Internet" tab.
  4. On the Internet tab, under "Connection Speed," click the "Check Connection" button.
  5. On the Check Connection page, under "Check Status," click the "Status" button.
  6. On the Status page, under "Details," you'll see a list of the error codes that could be causing your connection to be slow. If you see the code "4012," click the "Fix" button.

2. Try restarting your device

To try restarting your device, follow these steps:

1.Press and hold the power button for about 30 seconds until the device restarts. 2.If the device does not restart, try plugging it into a different power source and try restarting again. 3.If the device still does not restart, try resetting it by pressing and holding the power button and the volume down button for about 10 seconds. 4.If the device still does not restart, try taking it to an Apple store for service.

3. Check for updates to the Showtime app

If you are experiencing an error code 401 when attempting to access the Showtime app, the first step would be to check for updates to the app. If there are any available updates, then you would need to install them. After the updates are installed, you should then attempt to access the Showtime app again. If the issue still persists, then you would need to contact Showtime support for further assistance.

4. Delete and reinstall the Showtime app

  1. Go to the Apple App Store on your phone and search for "Showtime"
  2. Once you find the Showtime app, tap on it and then press the "Install" button
  3. Once the Showtime app is installed, open it and sign in with your credentials
  4. Once you're signed in, you'll see a list of all of your shows and movies
  5. To delete a show or movie, simply tap on it and then press the "Delete" button
  6. If you need to reinstall the Showtime app, simply press the "Reinstall" button on the app's main screen
  7. Once the app is reinstalled, sign in with your credentials and you'll be back to square one!

5. Contact Showtime customer support

When trying to contact Showtime customer service, the first thing you would need to do is find the right number for your region. You can find this number by clicking on the “Find a Showtime Agent” link on the main Showtime website. Once you have found the right number, you would then need to dial it. When you reach Showtime customer service, you would need to provide the following information: your account number, the error code that you are experiencing, and your name. If you are experiencing an error with your Showtime subscription, Showtime customer service will be able to help you fix the issue.