Windows Update error 9c48

What is ‘Error code 9c48’ in Windows Update?

Windows Update error 9c48 is an error that may occur when trying to install or update Internet Explorer. It could be due to a Windows Update folder corruption or missing updates that are needed to install IE.

 

How can you fix ‘Error code 9c48’ in Windows Update?

Some of the common fixes include:

  • Manually installing Internet Explorer
  • Deleting SoftwareDistribution and running DISM command with sfc/ scannow command

 

Please see our in-depth walk-through solutions below.

Staff Asked on July 18, 2017 in Microsoft Windows.
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2 Solution(s)

Solution 1. Manually Install Internet Explorer

Windows update error 9c48 may be caused by outdated, missing or corrupt Internet Explorer. Download and install Internet Explorer using this link site https://www.microsoft.com/en-us/download/internet-explorer.aspx. If you have an old version of Internet Explorer installed, please uninstall it.

It is recommendable to install IE in Clean boot mode, so any third-party program will not interrupt the installation process. To access Clean boot, please see below video on YouTube. After running Clean boot and IE is installed, try to run Windows Update again.

Staff Answered on July 19, 2017.
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Solution 2. Delete SoftwareDistribution and run DISM command with sfc /scannow command

If Windows update error 9c48 persists, even if you have successfully installed Internet Explorer, you may want to reset the download and check for errors. Please watch the YouTube video instructions below on to do it.

Delete SoftwareDistribution

SoftwareDistribution location: C:\Windows\SoftwareDistribution\download

Run DISM command with sfc /scannow command

Below are the commands that were used in the video

  • sfc /scannow
  • DISM.exe /Online /Cleanup-image /Restorehealth

Staff Answered on July 20, 2017.
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