“Xbox 360 open tray error” is an error that may occur when the user inserts the disc but the tray opens again after a few seconds. It may mean that it does not acknowledge the disc.
Some of the common fixes include:
Please see our in-depth walk-through solutions below.
Solution 1. Close the disc tray manually
“Xbox 360 open tray error” could be caused by an incorrect disc tray controller calibration. If your Xbox 360 has a warranty, send it back to Microsoft for repair or temporarily fix it. Try to close the disc tray manually so the disc tray controller will recalibrate itself.
Solution 2. Clean the Laser
“Xbox 360 open tray error” could also be caused by the laser if it is dirty or faulty. You may want to send your Xbox 360 for a warranty claim or try to clean the laser. To clean it, see instruction below.
If the error still persists, you may need to replace the laser if it is faulty.