Bad pool header Windows 10
Solution 1: Uninstall the Driver
Bad pool header in Windows 10 commonly caused by a Windows 10 driver with an issue. It may also cause by a driver not compatible with the Windows 10 version installed. To resolve this issue, you need to determine what driver it is. Luckily, if you recently installed a driver resulting in blue screen of death code Bad pool header, the driver might have caused the error. Therefore, you just need to uninstall that specific driver.
Use the instructions below to uninstall the driver. This solution will recommend you to access safe mode in Windows 10 so all driver installed will be disabled. The reason for entering safe is that, if the driver is the cause of the error, you would not encounter the Bad pool header while attempting to uninstall the drivers.
- Hold Shift and Press restart.
- Or Click Windows button and Letter I at the same time, to direct you to Windows Setting and follow the image below.
Use Windows bootable device
- Insert the Windows 10 installation CD/DVD or USB.
- A message will appear “Press any key to boot from CD or DVD”, press any key to boot from the Window installation CD/DVD or USB.
- When Windows appears, select your language, time and keyboard, and click “Next.”
- Click “Repair your computer.”
- Click “Troubleshoot ==> Advance Option ==>Start up Setting ==> Restart.”
- Select from Enable Safe mode or Safe mode.
- Now go to the Control Panel and select “Uninstall program.”
- Look for the newly installed driver that did cause the BSOD and uninstall it.
- Restart your computer.
NOTE: Due to BSOD restart, your Windows 10 will direct you to Automatic repair window, to access Advance option, therefore you may skip step 1 to 4. You could also hard press the power button of the computer until you access Automatic repair (this is not advisable because it could damage your hardware).
Solution 2: Fix Registry
If you recently installed a new software, it might be the source of the Bad pool header blue screen of death. The software might have altered a registry or DLL files. This case is common when installing an illegal software such as Windows activation crack tool. To fix this error you might want to do the instruction below.
- To access Advance option, please see solution 1.
- For Windows 10: Click Troubleshoot ==> Advance Option ==> Command prompt.
- Type “C:” press enter key ==> “dir”press enter key ==> “cd \windows\system32/config” press enter key ==> “mb backup” press enter key ==> “copy *.* backup”press enter key ==> “CD” regback” press enter key ==> “dir” press enter key ==> “Copy *.* ..” press enter key ==> “A” (note: must be) Capital A press enter key.
- Then close Command prompt and click continue.
Note: Due to BSOD restart, your Windows 10 will direct you to Automatic repair window, to access Advance option. Therefore, you may skip step 1 to 4. You may want to do a repetitive power button hard press until you access Automatic repair (this is not advisable because it could damage your hardware.
Solution 3. Test Hardware
Bad pool header in Windows 10 could be caused by a defective hardware. If this is the case you could test and check all hardware if it is functioning correctly. You could do that by following the guide below.
The first thing to do is to turn off the computer and unplug the computer from the power source and then follow the instructions below.
- Open the computer case.
- Remove all RAM stick and, clean the RAM gold pin using a pencil eraser and connect it again. Make sure that you push it down enough that the retention lever or the RAM slot lock snap.
- Detach graphics card and other components such as a printer and network adaptor.
- Reconnect hard drive. If you have multiple hard drives, do not connect the secondary hard drives only the hard drive with installed Windows 10 on it.
- Reset your Motherboard BIOS by removing the CMOS battery and reconnect it after 1 minute.
- Clean your CPU fan from dust and make sure the CPU fan cable is connected to the motherboard properly.
- Test the PC, turn it on. Check if the CPU fan is working if not buy a new one. If good, proceed.
- If it proceeds to Windows Desktop turn it off again.
- Reconnect graphics card, secondary hard drive, and the other components. If the error occurs, your graphics card or add-on component might be the source of the BSOD. Reconnect it one by one and until you determine whos causing the problem.
- If the error persists, please proceed below.
HDD test using Check Disk
Follow the solution 1 to access Command Prompt, if you could not access the Windows 10 desktop. However, if you could, please type CMD in your Windows search, then right-click Command prompt and select Run as Administrator.
- In the Command prompt, type in chckdisk /r, then press Enter and wait until the process is finished.
- If you encounter any error report, such as the image above, consider replacing your HDD.
- If the HDD is in good condition, please see test your RAM.
- Using Memtest86
This solution is applicable even if you could not access Windows 10 desktop. However, you are required a working PC to create a bootable Memtest86. If you do not have any spare PC to use, try using your PC if you could still access the Windows 10 Desktop. If not. please skip Memtest86. Please see below for the instruction.
- Download Memtest86. Please see link http://www.memtest86.com/
- Create a bootable USB using the ISO image of MemTest86 or burn to a CD or DVD. A bundled software is included to create a bootable CD or USB.
- After you have created a bootable Memtest86, restart your computer and boot it to the USB or Disc drive.
- The Memtest86 will automatically test your RAM. If an error occurs, it will be in a red font. If memory is defective, consider it for a warranty claim or replacement.
- Unit with one RAM stick
Move the RAM stick to another RAM slot on your motherboard.
If the error occurred only on a specific RAM slot, the motherboard RAM slot is defective. If your motherboard still has a warranty, please claim it. If the warranty is null, please use working RAM slot.
If the error follows the RAM using other RAM slots, the RAM is defective. If your RAM still has a warranty, please claim it. If the warranty is null, please buy a new one.
- Unit with multiple RAM stick
If you have installed a new RAM stick and you encountered the error, it might be the source of the error.
If you have a multiple RAM, try to determine which one is causing the problem by using the RAM one by one and using only one motherboard RAM slot. If one of the RAM enables you to access Windows 10 Desktop please create a bootable Memtest86 or use Windows 10 Memory Diagnostic to test your RAM. If the RAM passes the test please test another one. If one of the RAM encounters an error while the other pass, please claim warranty. If the warranty is null, please buy a new one or use the working RAM only.
If all of them fail using a same motherboard RAM slot, it is possible that the RAM slot is defective. If all of them pass the using Memtest86 or Windows Memory Diagnostic by using the same RAM slot, it is possible that one of the RAM slots is defective. Use the other RAM slot to confirm.
If the error persists, please install new Windows 10.
Solution 4. Reinstall Windows 10
If all the components are in good condition and the issue persists, please reinstall your Windows 10. If you encountered bad sector in the hard disk test from the solution 4 and decided to replace the hard disk, please be guided by the instructions below on how to install a Windows 10.
- Insert the Window 10 installation DVD or USB.
- A message will appear “Press any key to boot from CD or DVD…”, press any key to boot from the Window installation CD/DVD or USB.
- A Windows will appear, select your language, time and keyboard, and click Next.
- Click Install Now.
- Click I accept the terms of the license, and then click Next.
- Click Custom (Advanced).
- Select the partition, and click Delete. NOTE: Delete all partition.
- Select the Unallocated space and click Next. NOTE: If you want to define the size, click new, set the size and then click Apply.
- Click ok to confirm.
- Wait until the installation process is finished.