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How to fix itunes error code (-1)?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Itunes error code (-1) is a very common error code that can occur when you are trying to update or restore your iPhone. There are a few different reasons why this error code can occur, but the most common reason is because your iPhone is not able to connect to Apple's servers. This can happen if your internet connection is not working properly, or if Apple's servers are down. If you are able to connect to Apple's servers, then the error code should go away and you should be able to update or restore your iPhone without any problems.

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1. Check for updates to iTunes and your computer's operating system

Check your computer's operating system for updates. Check for updates to iTunes and your computer's operating system. If there are updates available, install them. If the error code (-1) still appears, try troubleshooting the problem.

2. If you're using a Windows PC, check for updates to Microsoft DirectX

To check for updates to Microsoft DirectX on a Windows PC, open the Windows Update utility by typing "wupdt" into the Start menu or by clicking on the Windows Update icon on the taskbar. Under "Available updates," click on "Install updates" and then on "Microsoft DirectX." If there are any updates available for DirectX, they will be listed. Click on the relevant update to install it. After the update has been installed, click on the "Apply" button to apply it to your computer.

3. If you can't update or install iTunes, try using a different USB port on your computer

  1. If you are using a Windows computer, try using a different USB port.
  2. If you are using a Mac, try using a different USB cable.
  3. If you are using a PC, try restarting your computer.

4. If you're still seeing the error code (-1) after trying the steps above, contact Apple Support

If you're still seeing the error code (-1) after trying the steps above, you should contact Apple Support in order to fix it. Here are the steps you should take to fix itunes error code (-1):

  1. Quit iTunes and open the App Store on your computer.
  2. Search for "Apple Support" and click the "Get Support" button.
  3. Click the "Contact Apple Support" link and fill out the form.
  4. Include your computer's IP address, the error code (-1), and your description of the problem.
  5. Click the "Submit" button and wait for a response.