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How to fix Roku error 014.30?

Alton Alexander
By Alton AlexanderUpdated on June 3rd, 2022

Roku error code 014.30 is a network error that typically occurs when the Roku device is unable to connect to the internet through the router. There are a few reasons why this error might occur, including:

-The router is not properly connected to the modem

-There is a problem with the router's firmware

-The router is not compatible with the Roku device

-The Roku device is not properly configured

If you are seeing this error, you will need to troubleshoot the issue in order to resolve it. Check your router's connection to the modem and make sure that the router's firmware is up to date. You may also need to try a different router or contact your ISP for help.

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1. Try restarting your Roku device and your router

If you are experiencing an issue with your Roku device or your router, you may need to restart them both in order to fix the problem. The following steps will help you restart your Roku device and your router:

  1. Shut down your Roku device by pressing the power button for about a second until it turns off.
  2. Wait about 20 seconds until the Roku device restarts.
  3. Connect your Roku device to your router by following the manufacturer's instructions.
  4. Wait about 10 minutes until your router is fully powered on.
  5. Open your web browser on your computer and enter the address http://roku.com into the address bar.
  6. Click on the "Forgot your password?" link located in the upper-right corner of the web page.
  7. Enter your email address into the "Create a new password" form and click on the "Create new password" button.
  8. Click on the "Sign in" button located in the upper-right corner of the web page.
  9. Enter your username and password into the "Sign in" form and click on the "Sign in" button.
  10. Click on the "My Account" link located in the upper-right corner of the web page.
  11. Click on the "Settings" button located in the upper-right corner of the "My Account" page.
  12. Click on the "Roku" button located in the left-hand column of the "Settings" page.
  13. Click on the "System" button located in the lower-left corner of the "Roku" page.
  14. Click on the "Restart" button located in the lower-right corner of the "System" page.
  15. Click on the "Yes" button located in the confirmation message that appears.
  16. Wait about five minutes until your Roku device restarts.
  17. Once your Roku device has restarted, open it and sign in to your account.

2. Check if there is a new software update available for your Roku device

  1. Go to the Roku website and sign in.
  2. On the home screen, click the "Settings" button.
  3. Under "System," click "Update."
  4. If there is a new software update available, the "Update Now" button will be enabled. Click it to download and install the update.
  5. After the update is installed, restart your Roku device.

3. Check if your Roku device is connected to the correct wireless network

  1. Open the Roku app on your device.
  2. Select Settings.
  3. Select System.
  4. Select Wireless Network.
  5. If the network you are connected to is listed, select it. If the network is not listed, select Add Network.
  6. Enter the network name and password.
  7. Select OK.
  8. Select your Roku device from the list of devices on the network.
  9. Select Settings.
  10. Select System.
  11. Select Advanced.
  12. Select Network.
  13. Select your Roku device from the list of devices.
  14. Select the Network Settings button.
  15. Select the Security Settings button.
  16. Select the WEP or WPA option.
  17. Enter the key.
  18. Select OK.
  19. Select Save.
  20. Select Yes when asked to confirm the changes.

4. Check if your router's firmware is up to date

  1. Navigate to the router's admin page by typing the address into your browser and hitting enter.
  2. On the admin page, you'll need to click on the "Firmware" tab.
  3. On the firmware tab, you'll need to click on the "Update" button.
  4. On the "Update" page, you'll need to enter your router's login credentials.
  5. Once you've logged in, you'll need to click on the "Select File" button and select the firmware file that you downloaded earlier.
  6. Once you've selected the file, you'll need to click on the "Upload" button.
  7. On the "Upload" page, you'll need to enter your router's FTP password.
  8. Once you've entered the password, you'll need to click on the "Upload" button.
  9. On the "Upload" page, you'll need to wait until the firmware has been uploaded and then you can click on the "Close" button.

Still not working? maybe try:

  1. Check if your router supports 802.11n or if it is set to mixed mode.
  2. Temporarily disable any security features on your router, such as encryption or MAC filtering.
  3. Move your Roku device and your router closer to each other.
  4. Try connecting your Roku device to your router using an Ethernet cable.