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How to fix Roku error code 001?

Alton Alexander
By Alton AlexanderUpdated on June 4th, 2022

Roku error code 001 is caused by an issue with the Roku device's firmware. This error code can be caused by a number of things, including a power outage, a firmware update that didn't complete properly, or a problem with the Roku device itself. There are a few things that you can try to fix this error code, including restarting your Roku device, power cycling your router, and checking for updates. If none of these things work, you may need to contact Roku customer support.

1. Check your internet connection

  1. First, try to check your internet connection by going to the "Settings" menu on your Roku device and selecting "Network." If you are connected to the internet, you will see a green checkmark next to "Connected."
  2. If you are not connected to the internet, you will see a red "Not Connected" message.
  3. To fix your internet connection, you will need to either connect to a different Wi-Fi network or try to connect to the internet using an Ethernet cable.
  4. If you are still experiencing problems connecting to the internet, you may need to reset your Roku device. To do this, go to the "Settings" menu on your Roku device and select "Reset."

2. Contact your internet service provider

  1. Go to the Roku website and sign in.
  2. On the main menu, click the "Settings" button.
  3. Under "General" and "Network & Connections," click the "Reset" button.
  4. Enter your Roku Username and Password.
  5. If prompted, click the "I Agree" button.
  6. Click the "Advanced" button.
  7. Under "Network Settings," click the "Connection" button.
  8. Click the "Details" button.
  9. Under "Error Code," click the "Reset" button.
  10. Enter your internet service provider (ISP) address.
  11. Click the "OK" button.
  12. Click the "Restart" button.
  13. If prompted, enter your Roku Username and Password.
  14. Click the "OK" button.
  15. If Roku is not working properly, try connecting it to a different TV.

3. Try using a different Roku player

  1. If the Roku is not connecting to the internet, try connecting it to a different router.
  2. If the Roku is not connecting to the internet, try unplugging the Roku and plugging it back in.
  3. If the Roku is not connecting to the internet, try restarting your modem and router.
  4. If the Roku is not connecting to the internet, try clearing the Roku's cache and settings.
  5. If the Roku is not connecting to the internet, try resetting the Roku's network settings.

4. Try using a different HDMI cable

  1. Make sure that the Roku is plugged into the TV and the TV is plugged into an outlet.
  2. Change the HDMI cable that is currently plugged into the Roku.
  3. If the Roku still does not work, try a different HDMI cable.

Still not working? maybe try one of these options:

  1. Try using a different TV
  2. Try resetting your Roku player
  3. Contact Roku customer support